Retailer Comparison | BY Alan
You could save up to $120 by switching to Simply Energy from Energy Australia!
Electricity Monster’s free service is a fast and easy way to switch providers, so give us a call on 1300 232 848 or pop a few details in our form.
Simply Energy vs Energy Australia – Price
Average electricity costs for a 4-person home (5782 kWh/year):
|Energy Australia||Total Plan (Energy Australia)||$ 1625|
|Simply Energy||Simply RACV Plus (Simply Energy)||$ 1597|
In Melbourne, Energy Australia’s ‘Total Plan’ is about $30 more expensive than the ‘Simply RACV’ plan.
New South Wales
Average electricity costs for a 4-person home (6632 kWh/year):
|Energy Australia||No Frills (Energy Australia)||$ 1963|
|Simply Energy||Simply NRMA + $50 (Simply Energy)||$ 1897|
In Sydney, a power bill from Simply Energy seems as though it may be $70 lower on the Ausgrid network.
Average electricity costs for a 4-person home (6672 kWh/year):
|Energy Australia||No Frills (Energy Australia)||$ 1877|
|Simply Energy||Simply RACQ Plus (Simply Energy)||$ 1918|
Meanwhile, in Brisbane, over $40 might be saved on Energy Australia’s ‘No Frills’ plan on the Energex network.
Average electricity costs for a 4-person home (6019 kWh/year):
|Energy Australia||Total Plan (Energy Australia)||$ 2597|
|Simply Energy||Simply RAA + $50 (Simply Energy)||$ 2477|
SA homes on Simply Energy’s ‘Simply Extra’ plan pay over $120 a year lesser than on an EnergyAustralia market offer!
Make use of Electricity Monster’s 100% Free Service to compare energy retailers and call our professional team on 1300 232 848 or submit your details in the form!
Energy Australia vs Simply Energy – Final Verdict
When it comes to price, Simply Energy comes out on top in VIC, NSW and SA. Energy Australia is slightly superior in QLD.
Ultimately, when comparing Simply Energy vs Energy Australia, it’s best to consider factors other than price as well.
For instance, it would help in the long run if you looked closely at how your discount or credit works.
A “Guaranteed discount” is highly convenient in ensuring you get the discount you signed up for without a hassle.
A plan from Energy Australia called the ‘Total Plan’ provides you with a guaranteed discount.
Keep in mind, though, this plan was not the cheapest in some states according to our calculations.
Energy Australia also showcases some flat rate plans.
On the other hand, all plan offers from Simply Energy provide some notable credits.
How do these retailers fare in customer service?
Only about 2%1 of Energy Australia customers filed a complaint while 7.6% of Simply Energy customers had a complaint.
Are you thinking of making a call to either Energy Australia or Simply Energy?
With Energy Australia, you could be annoyed with the waiting.
Energy Australia’s customer reps take 104 seconds1 to attend to you.
Simply Energy does much better in this regard, taking only 34 seconds.
A report from the AER also insisted that Energy Australia customers were most likely to abandon their call.
Are you interested in going solar?
Simply Energy pays your home a 10 cents/kWh feed-in tariff in QLD, dropping to 8 cents in NSW and goes up to 12 cents in VIC. SA homes get 15 cents for the power they send back to the grid.
Excluding GST, Energy Australia will give your home with a 16.1 cents/kWh feed-in tariff in QLD. This rate drops to 15 cents in SA, 12.5 cents in NSW and 12 cents in VIC.
Simply Energy or Energy Australia?
With the price of electricity more than doubling2 in the last decade, Simply Energy vs Energy Australia goes beyond just electricity rates.
For customers that are conscious over their carbon footprint, Energy Australia has a solution for you.
With their ‘Go Neutral’ initiative, Energy Australia will buy carbon offsets to cancel out pollution from your energy usage!
Also, the best part is that this initiative is entirely free!
Additionally, Energy Australia’s solar options are attractive as well.
You can buy a solar panel system through the company on a 5-year plan with zero interest, with zero upfront costs!
On the other hand, Simply Energy has plans where you can get a significant credit if you are a member of the NRMA in NSW, RACV in VIC, RACQ in QLD or RAA in SA.
In addition, Simply Energy offer plans where you can get movie tickets!
Just for being a customer, Simply Energy will put you in a draw to win a $500 EFTPOS gift card, through the “Simply Thanks” competition.
The draw to win happens in every quarter of 2019.
Similarly, Electricity Monster has a great competition running too at the moment, giving our customers a glorious chance to win $10,000!
This publication looks at how much a 4-person household pays a year, on average, on plans from Energy Australia and Simply Energy in VIC, NSW, QLD and SA. The information in this document cannot substitute for legal advice. No financial decisions should be made based on information from this publication. Then again, individual usage, circumstances and brands could cause usage figures to vary.
Important points to note are:
- In brief, we do not guarantee that the information applies to every household in Australia.
- Significantly, all dollar figures are including GST unless explicitly mentioned.
- The comparison is between a market offer that Energy Australia and Simply Energy have in a state.
- The plans chosen for comparison may not necessarily reflect the most competitive plans offered by Energy Australia or Simply Energy.
- Specifically, comparisons are on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- Electricity rates used are from the websites of electricity retailers. We have not verified their accuracy.
- Chiefly, electricity benchmarks used for the average energy usage of households are from the AER website.
- For Victoria, we have taken the Citipower distributor across all electricity retailers.
- In NSW, the Ausgrid network is made use of.
- As for QLD, we have chosen the Energex network.
- For SA, SA Power Networks distributor is chosen.
- *$115 of savings is based on our estimates of the top plans from Simply Energy and Energy Australia in certain states.
1 AER submission dated Dec 2018 “Annual report on compliance and performance of the retail energy market 2017-18”
2 ABC News Story dated July 18, 2018 “Chart of the day: Something has gone terribly wrong with electricity prices”