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Red Energy Review

An unexpectedly high energy bill can come as a huge shock to many. And in some cases, it might not even be your fault. With so many factors that can influence an inflated bill, it can be difficult to pinpoint the exact issue. This is where we can help. At Electricity Monster, we thoroughly compare rates with our network of partners and will help you find you a fair deal. Our energy experts are on standby, so give us a call today!

Our comprehensive review of Red Energy covers a wide range of different topics. From a rundown of the latest energy plans to a list of the most up-to-date solar feed-in tariff rates, you’ll have everything you need to make an informed decision. Read more below and see what Red Energy can offer you.

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Red Energy Plans VIC

In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in Victoria (VIC). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.

Plan Name % Below VDO* Price/year (Est.)
Living Energy Saver 20% $1,245
Qantas Red Saver 20% $1,245
Red EV Saver 20% $1,245
Red BCNA Saver 20% $1,245
Red Wildlife Saver 20% $1,245
Standing Offer 0% $1,569

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network. The VDO reference price is: $1,456 / year. Click here to view plan energy fact sheets

Red Energy Plans NSW

In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in New South Wales (NSW). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.

Plan Name % Below DMO* Price/year (Est.)
Living Energy Saver 20% $1,435
Qantas Red Saver 20% $1,435
Red Taronga Flex 20% $1,435
Red EV Saver 20% $1,435
Red BCNA Saver 20% $1,435
Standing Offer 1% $1,791
Red Solar Saver 1% $1,791

*Calculated based on usage of 3900kWh/year for a residential customer on a single rate tariff in the Ausgrid network. The DMO reference price is: $1,810 / year. Click here to view plan energy fact sheets.

Red Energy Plans SA

In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in South Australia (SA). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.

Plan Name % Below DMO* Price/year (Est.)
Living Energy Saver 5% $2,107
Qantas Red Saver 5% $2,107
Red EV Saver 5% $2,107
Red BCNA Saver 5% $2,107
Standing Offer 3% $2,154

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the SA Power Networks. The DMO reference price is: $2,230 / year. Click here to view plan energy fact sheets.

Red Energy Plans QLD

In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in South East Queensland (QLD). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.

Plan Name % Below DMO* Price/year (Est.)
Living Energy Saver 18% $1,693
Qantas Red Saver 18% $1,693
Red EV Saver 13% $1,788
Red BCNA Saver 13% $1,788
Living Energy Solar Saver 13% $1,788
Qantas Red Solar Saver 13% $1,788
Standing Offer 0% $2,066

*Calculated based on usage of 4600kWh/year for a residential customer on a single rate tariff in the Energex network. The DMO reference price is: $2,066 / year. Click here to view plan energy fact sheets.

Red Energy Plans ACT

In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in Australian Capital Territory (ACT). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.

Plan Name % Below DMO* Price/year (Est.)
Living Energy Saver 18% $1,992
Qantas Red Saver 18% $1,992
Red EV Saver 18% $1,992
Red BCNA Saver 18% $1,992
Standing Offer 2% $2,367

*Calculated based on usage of 6100kWh/year for a residential customer on a single rate tariff in the Evoenergy network. The DMO reference price is: $2,432 / year. Click here to view plan energy fact sheets.

Red Energy Electricity Plans

Red Energy offers a myriad of electricity plans for residents in VIC, SA, ACT, QLD, and NSW with each carrying its own unique perks and benefits. Read below to find out what each plan entails.

Living Energy Saver

The Living Energy Saver plan comes with no lock-in contract and no exit fees. Residential customers can also enroll in their exclusive Red Energy Rewards program which is host to a wide array of discounts and offers.

Discounts via the Red Energy Rewards program are subject to change. Please contact the energy retailer directly to learn more.

Qantas Red Saver

The Qantas Red Saver plan, similar to the Living Energy Saver plan, also offers no lock-in contract and no exit fees. One real point of difference is that customers can receive two Qantas Frequent Flyer points for every $1 when they pay their bill on time. Bonus Qantas points can be accumulated when signing up for gas or electricity.

Qantas points and any promotions are subject to change. Be sure to confirm with the retailer first.

Red EV Saver

According to Red Energy, the Red EV Saver is an exclusive plan for electric vehicle owners who have a smart meter or interval meter. Residential customers can also benefit from a free electricity use period* where electricity usage charges may be waived depending on the day.

*terms and conditions may apply. Applicable rates and the free electricity use period are subject to change. Contact the retailer directly to learn more.

Red Taronga Flex

The Red Taronga Flex plan comes with a unique incentive. By partnering with the Taronga Zoo, Red Energy offers new customers a 12-month pass for one adult and two kids. Alongside this, customers can also expect no lock-in contract and no exit fees.

Red Solar Saver

The Red Solar Saver plan, similar to the Living Energy Saver plan, also gives customers access to the Red Energy Rewards program for potential discounts and incentives. The primary difference however, is that customers may be eligible for a solar feed-in tariff whenever your solar system’s electricity generation exceeds your home’s consumption. Please refer to the ‘Red Energy Solar Feed-In Tariffs’ section below to see an updated list of rates.

Red Energy Business Plans

Red Energy also caters to business owners by offering different gas and electricity plans for small businesses and commercial properties alike. Some of the plans include, but are not limited to: 

  • Red Business Saver 
  • Qantas Red Business Saver
  • Red Business Solar Saver

However, when the time comes to start comparison shopping, the process is known to be generally time-consuming. This is where we can help. At Electricity Monster, our energy specialists compare energy rates amongst our network of partners so you can benefit from a fair deal.

Red Energy Gas Plans

Red Energy retails natural gas to both residential and business customers in New South Wales, South Australia, Victoria, Queensland, and the AC. Depending on the state you reside in, there may be numerous discounts, incentives, and benefits available. Some of the gas plans offered by Red Energy include:

  • Red EV Saver Gas 
  • Living Energy Saver Gas
  • Qantas Red Saver Gas 
  • Red Taronga Saver Gas

Red Energy Solar Feed-In Tariffs

In the table provided, you will find the latest solar tariff feed in rates that Red Energy offers in Victoria, South Australia, New South Wales, Queensland, and Western Australia.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
NSW 5.00 10.00
QLD 1.00 8.00
VIC 4.90 5.50
SA 3.00 4.50
ACT 5.00 5.00
NSW 6.00 12.00
NSW 5.00 10.00

Red Energy Solar Plans

Customers who are signed up with one of Red Energy residential or business plans may be eligible for a solar feed-in tariff. Certain eligibility requirements may apply including:

  • A net metered solar system
  • “10kVA or less for a single phase connection or 30kVA or less for a three phase connection” – applicable to SA
  • 100kW or less and confirmation that your solar system is connected to the distribution system via your distributor – applicable to VIC

How Green is Red Energy?

Red Energy partook in a study that documented their efforts towards supporting renewable energy sources. Data drawn from the 2020 Green Electricity Guide is categorised into six different criteria that measure numerous aspects such as halting fossil fuel expansion, providing clean, renewable energy, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest.

Red Energy scored a 6.6 out of 10 in overall performance, landing them in the mid-tier of electricity providers.

They excelled in categories such as ending coal use by 2030, support for new renewable energy, pollution & environmental harm, & transparency in marketing.

However, Red Energy scored an abysmal 0 out of 10 for halting fossil fuel expansion. The only blemish on their otherwise impressive score. 

FeatureScore
Providing clean, renewable energy6/10
Ending coal use by 203010/10
Halting fossil fuel expansion0/10
Support for new renewable energy10/10
Pollution & environmental harm10/10
Transparency in marketing10/10

Billing and Payment

Red Energy accepts a myriad of flexible payment options including, but not limited to:

  • Online
  • Direct Debit
  • Phone
  • BPAY
  • In Person
  • Centrepay
  • Mail

Financial Assistance

Customers who are facing financial difficulties may be eligible for assistance. Some of the options available include:

  • Personalised payment plans tailored to your financial situation
  • Payment extensions

Red Energy also offers an EvenPay option for customers who require a personalised arrangement to pay their energy and gas. It is important to note that financial assistance can vary based on your current situation. Be sure to check the terms and conditions before signing up.

Red Energy Service Area

Wondering if Red Energy services your area? In the table below, you’ll find a list of all of the states that Red Energy offers gas and electricity services to.

State Electricity Gas
NSW
VIC
ACT
SA
QLD

Red Energy Online Resources

Red Energy customers generally handle their billing and payment needs though their online portal, MyAccount – which is available 24/7. Here, customers have the power to: 

  • View your billing history
  • Change your payment method
  • Pay your bill online
  • Manage your contact information
  • Switch to eComms for digital billing and letters
  • Check for energy concession details

How to Contact Red Energy

Red Energy offers numerous ways to get ahold of them when it comes to general enquiries, billing questions, and more.

For phone support, they are available Monday to Friday 8:00am to 8:30pm (AEST/AEDT). Saturday 9:00am to 5:30pm (AEST/AEDT).

Billing questions and concerns can be answered via their phone support line, Facebook Chat, or through their online account management portal, MyAccount.

Is Red Energy Right For Me?

Red Energy offers enticing incentives and competitive rates and plans for both business and residential customers. From building up Qantas points for a vacation or combing through the hundreds of discounts that their Red Energy Rewards program offers, there’s much to like.

That being said, electricity rates can vary across different states, so it is imperative that you take your time when searching for a plan that fits your needs. Furthermore, you’ll want to keep your options open and consider several electricity retailers before making a final decision. Let us help you. At Electricity Monster, our energy experts can find you a fair deal within our network of providers. So, what are you waiting for? Call now for a fast and free consultation.

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Disclaimer:

 

This publication reviews Red Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 02/07/2024.  

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.