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Red Energy Review
An unexpectedly high energy bill can come as a huge shock to many. And in some cases, it might not even be your fault. With so many factors that can influence an inflated bill, it can be difficult to pinpoint the exact issue. This is where we can help. At Electricity Monster, we thoroughly compare rates with our network of partners and will help you find you a fair deal. Our energy experts are on standby, so give us a call today!
Our comprehensive review of Red Energy covers a wide range of different topics. From a rundown of the latest energy plans to a list of the most up-to-date solar feed-in tariff rates, you’ll have everything you need to make an informed decision. Read more below and see what Red Energy can offer you.
Victoria
In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in Victoria (VIC). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.
Electricity
Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised non-conditional discounts (e.g. guaranteed discount)
- Includes any one-off credits
What's not included in the price/year estimate
- Conditional discounts (e.g. pay on time discount)
- Green energy charges
- Any concessions or rebates which may apply to you
- Solar feed-in tariff credits that your solar system could generate
The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | % Below VDO* | Price/year (Est.) |
|---|---|---|
Living Energy Saver
|
6% | $1,257 |
|
Qantas Red Saver
|
6% | $1,257 |
|
Red EV Saver
|
6% | $1,257 |
Gas
This gas estimate is calculated using an average gas amount based on ACIL Allen Energy benchmarks report 2017 in your distribution area.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised conditional and non-conditional discounts
- Includes any one-off credits
What's not included in the price/year estimate
- Green energy charges
- Any concessions or rebates which may apply to you
The price/year estimate comparison will differ based on location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | Discount | Price/year (Est.) |
|---|---|---|
|
Living Energy Saver
|
N/A | $803 |
|
Qantas Red Saver
|
N/A | $803 |
|
Red EV Saver
|
N/A | $803 |
New South Wales
In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in New South Wales (NSW). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.
Electricity
Electricity plans are now compared to a government reference price. This makes it easier to compare energy plans across the market. The reference price comparison and annual estimate is calculated based on an average usage customer.
What's included in the discount and the price/year estimate
- GST (unless otherwise stated)
- Any advertised non-conditional discounts (e.g. guaranteed discount)
- Includes any one-off credits
What's not included
- Conditional discounts (e.g. pay on time discount)
- Green energy charges
- Any concessions or rebates which may apply to you
- Solar feed-in tariff credits that your solar system could generate
The reference price comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
Living Energy Saver
|
16% | $1,167 |
|
Qantas Red Saver
|
16% | $1,167 |
|
Red Taronga Saver
|
16% | $1,167 |
|
Red EV Saver
|
1% | $1,257 |
|
Red Solar Saver
|
1% | $1,378 |
Gas
This gas estimate is calculated using an average gas amount based on ACIL Allen Energy benchmarks report 2017 in your distribution area.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised conditional and non-conditional discounts
- Includes any one-off credits
What's not included in the price/year estimate
- Green energy charges
- Any concessions or rebates which may apply to you
The price/year estimate comparison will differ based on location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | Discount | Price/year (Est.) |
|---|---|---|
|
Living Energy Saver
|
N/A | $637 |
|
Qantas Red Saver
|
N/A | $637 |
|
Red Taronga Saver
|
N/A | $637 |
|
Red Solar Saver
|
N/A | $637 |
|
Red EV Saver
|
n/a | $637 |
South Australia
In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in South Australia (SA). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.
Electricity
Electricity plans are now compared to a government reference price. This makes it easier to compare energy plans across the market. The reference price comparison and annual estimate is calculated based on an average usage customer.
What's included in the discount and the price/year estimate
- GST (unless otherwise stated)
- Any advertised non-conditional discounts (e.g. guaranteed discount)
- Includes any one-off credits
What's not included
- Conditional discounts (e.g. pay on time discount)
- Green energy charges
- Any concessions or rebates which may apply to you
- Solar feed-in tariff credits that your solar system could generate
The reference price comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
Living Energy Saver
|
1% | $1,600 |
|
Qantas Red Saver
|
1% | $1,698 |
|
Red EV Saver
|
1% | $1,698 |
Gas
This gas estimate is calculated using an average gas amount based on ACIL Allen Energy benchmarks report 2017 in your distribution area.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised conditional and non-conditional discounts
- Includes any one-off credits
What's not included in the price/year estimate
- Green energy charges
- Any concessions or rebates which may apply to you
The price/year estimate comparison will differ based on location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | Discount | Price/year (Est.) |
|---|---|---|
|
Living Energy Saver
|
N/A | $509 |
|
Qantas Red Saver
|
N/A | $509 |
|
Red EV Saver
|
N/A | $509 |
Queensland
In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in South East Queensland (QLD). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.
Electricity
Electricity plans are now compared to a government reference price. This makes it easier to compare energy plans across the market. The reference price comparison and annual estimate is calculated based on an average usage customer.
What's included in the discount and the price/year estimate
- GST (unless otherwise stated)
- Any advertised non-conditional discounts (e.g. guaranteed discount)
- Includes any one-off credits
What's not included
- Conditional discounts (e.g. pay on time discount)
- Green energy charges
- Any concessions or rebates which may apply to you
- Solar feed-in tariff credits that your solar system could generate
The reference price comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
Living Energy Saver
|
10% | $1,302 |
|
Qantas Red Saver
|
10% | $1,302 |
|
Red EV Saver
|
10% | $1,302 |
Gas
This gas estimate is calculated using an average gas amount based on ACIL Allen Energy benchmarks report 2017 in your distribution area.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised conditional and non-conditional discounts
- Includes any one-off credits
What's not included in the price/year estimate
- Green energy charges
- Any concessions or rebates which may apply to you
The price/year estimate comparison will differ based on location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | Discount | Price/year (Est.) |
|---|---|---|
|
Living Energy Saver
|
N/A | $473 |
|
Qantas Red Saver
|
N/A | $473 |
|
Red EV Saver
|
N/A | $473 |
Australian Capital Territory
In the table below, we have compiled a list of the latest energy and gas plans offered by Red Energy in Australian Capital Territory (ACT). Prices listed are organised from lowest to highest. Before making your final decision, be sure to check directly with the retailer for more information.
Electricity
Electricity plans are now compared to a government reference price. This makes it easier to compare energy plans across the market. The reference price comparison and annual estimate is calculated based on an average usage customer.
What's included in the discount and the price/year estimate
- GST (unless otherwise stated)
- Any advertised non-conditional discounts (e.g. guaranteed discount)
- Includes any one-off credits
What's not included
- Conditional discounts (e.g. pay on time discount)
- Green energy charges
- Any concessions or rebates which may apply to you
- Solar feed-in tariff credits that your solar system could generate
The reference price comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
Living Energy Saver
|
21% | $1,645 |
|
Qantas Red Saver
|
21% | $1,645 |
|
Red EV Saver
|
21% | $1,645 |
Gas
This gas estimate is calculated using an average gas amount based on ACIL Allen Energy benchmarks report 2017 in your distribution area.
What's included in the price/year estimate
- GST (unless otherwise stated)
- Any advertised conditional and non-conditional discounts
- Includes any one-off credits
What's not included in the price/year estimate
- Green energy charges
- Any concessions or rebates which may apply to you
The price/year estimate comparison will differ based on location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
| Plan Name | Discount | Price/year (Est.) |
|---|---|---|
|
Living Energy Saver
|
N/A | $1,236 |
|
Qantas Red Saver
|
N/A | $1,236 |
|
Red EV Saver
|
N/A | $1,236 |
Red Energy Electricity Plans
Red Energy offers a myriad of electricity plans for residents in VIC, SA, ACT, QLD, and NSW with each carrying its own unique perks and benefits. Read below to find out what each plan entails.
Living Energy Saver
The Living Energy Saver plan comes with no lock-in contract and no exit fees. Residential customers can also enroll in their exclusive Red Energy Rewards program which is host to a wide array of discounts and offers.
Discounts via the Red Energy Rewards program are subject to change. Please contact the energy retailer directly to learn more.
Qantas Red Saver
The Qantas Red Saver plan, similar to the Living Energy Saver plan, also offers no lock-in contract and no exit fees. One real point of difference is that customers can receive two Qantas Frequent Flyer points for every $1 when they pay their bill on time. Bonus Qantas points can be accumulated when signing up for gas or electricity.
Qantas points and any promotions are subject to change. Be sure to confirm with the retailer first.
Red EV Saver
According to Red Energy, the Red EV Saver is an exclusive plan for electric vehicle owners who have a smart meter or interval meter. Residential customers can also benefit from a free electricity use period* where electricity usage charges may be waived depending on the day.
*terms and conditions may apply. Applicable rates and the free electricity use period are subject to change. Contact the retailer directly to learn more.
Red Taronga Flex
The Red Taronga Flex plan comes with a unique incentive. By partnering with Taronga Zoo, Red Energy offers new customers a 12-month pass for one adult and two kids. Alongside this, customers can also expect no lock-in contract and no exit fees.
Red Solar Saver
The Red Solar Saver plan, similar to the Living Energy Saver plan, also gives customers access to the Red Energy Rewards program for potential discounts and incentives. The primary difference however, is that customers may be eligible for a solar feed-in tariff whenever your solar system’s electricity generation exceeds your home’s consumption. Please refer to the ‘Red Energy Solar Feed-In Tariffs’ section below to see an updated list of rates.
Red Energy Gas Plans
Red Energy retails natural gas to both residential and business customers in New South Wales, South Australia, Victoria, Queensland, and the AC. Depending on the state you reside in, there may be numerous discounts, incentives, and benefits available. Some of the gas plans offered by Red Energy include:
- Red EV Saver Gas
- Living Energy Saver Gas
- Qantas Red Saver Gas
- Red Taronga Saver Gas
Red Energy Business Plans
Red Energy also caters to business owners by offering different gas and electricity plans for small businesses and commercial properties alike. Some of the plans include, but are not limited to:
- Red Business Saver
- Qantas Red Business Saver
- Red Business Solar Saver
However, when the time comes to start comparison shopping, the process is known to be generally time-consuming. This is where we can help. At Electricity Monster, our energy specialists compare energy rates amongst our network of partners so you can benefit from a fair deal.
Red Energy Solar Feed-In Tariffs
In the table provided, you will find the latest solar tariff feed in rates that Red Energy offers in Victoria, South Australia, New South Wales, Queensland, and Western Australia.
Solar Feed-in Tariffs
| State | Minimum Feed-in Tariff (kWh) | Maximum Feed-in Tariff (kWh) |
|---|---|---|
| NSW | 6.00 | 18.00 |
| QLD | 12.00 | 12.00 |
| VIC | 8.00 | 8.00 |
| SA | 3.00 | 3.00 |
| ACT | 6.00 | 6.00 |
Red Energy Solar Plans
Customers who are signed up with one of Red Energy residential or business plans may be eligible for a solar feed-in tariff. Certain eligibility requirements may apply including:
- A net metered solar system
- “10kVA or less for a single phase connection or 30kVA or less for a three phase connection” – applicable to SA
- 100kW or less and confirmation that your solar system is connected to the distribution system via your distributor – applicable to VIC
How Green is Red Energy?
Red Energy partook in a study that documented their efforts towards supporting renewable energy sources. Data drawn from the report “Alviss Consulting, 2018 Green Electricity Guide Methodology” is categorised into seven different criteria that measure numerous aspects such as carbon emissions, local energy trading, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest.
Red Energy scored a 5.4 out of 10 in overall performance, landing them in the mid- to upper-tier of electricity providers.
They exceeded in low emissions intensity as well as their ownership of renewable assets via their parent company Snowy Hydro.
However, Red Energy’s lack of involvement in demand management/response programs as well as P2P trading leaves much to be desired.
| Feature | Score |
|---|---|
| Carbon Emissions | 9/10 |
| Decarbonization | 5/10 |
| Carbon Offset | 4.4/10 |
| Renewable Energy | 4/10 |
| Fossil Fuels | 5.6/10 |
| Energy Efficiency & Demand Response/Management | 2.5/10 |
| Transparency | 5/10 |
Red Energy Service Area
Wondering if Red Energy services your area? In the table below, you’ll find a list of all of the states that Red Energy offers gas and electricity services to.
| State | Electricity | Gas |
|---|---|---|
| NSW | Yes | Yes |
| VIC | Yes | Yes |
| ACT | Yes | Yes |
| TAS | No | No |
| SA | Yes | Yes |
| QLD | Yes | Yes |
| NT | No | No |
| WA | No | No |
Billing and Payment
Red Energy accepts a myriad of flexible payment options including, but not limited to:
- Online
- Direct Debit
- Phone
- BPAY
- In Person
- Centrepay
Financial Assistance
Customers who are facing financial difficulties may be eligible for assistance. Some of the options available include:
- Personalised payment plans tailored to your financial situation
- Payment extensions
Red Energy also offers an EvenPay option for customers who require a personalised arrangement to pay their energy and gas. It is important to note that financial assistance can vary based on your current situation. Be sure to check the terms and conditions before signing up.
Red Energy Online Resources
Red Energy customers generally handle their billing and payment needs though their online portal, MyAccount – which is available 24/7. Here, customers have the power to:
- View your billing history
- Change your payment method
- Pay your bill online
- Manage your contact information
- Switch to eComms for digital billing and letters
- Check for energy concession details
How to Contact Red Energy
Red Energy offers numerous ways to get ahold of them when it comes to general enquiries, billing questions, and more.
For phone support, they are available Monday to Friday 8:00am to 8:30pm (AEST/AEDT). Saturday 9:00am to 5:30pm (AEST/AEDT).
Billing questions and concerns can be answered via their phone support line, Facebook Chat, or through their online account management portal, MyAccount.
Is Red Energy Right For Me?
Red Energy offers enticing incentives and competitive rates and plans for both business and residential customers. From building up Qantas points for a vacation or combing through the hundreds of discounts that their Red Energy Rewards program offers, there’s much to like.
That being said, electricity rates can vary across different states, so it is imperative that you take your time when searching for a plan that fits your needs. Furthermore, you’ll want to keep your options open and consider several electricity retailers before making a final decision. Let us help you. At Electricity Monster, our energy experts can find you a fair deal within our network of providers. So, what are you waiting for? Call now for a fast and free consultation.
Interesting Reads
Disclaimer:
This publication reviews Red Energy's plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 01/11/2021.
Important Points to note are:
- The plans displayed have been taken from the energy fact sheets published on the retailer's website. We do not guarantee that this information is correct or that it applies to every household in Australia.
- Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
- The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
- The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
- The ACTO network has been used to compare gas plans in WA.
- The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
- The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
- All dollar figures include GST.
