Energy Tips

7 Reasons Why You Should Use An Energy Broker

Last updated October 11, 2025 by Benjamin Tom

Important Points

Brokers can take care of the work for you—from comparing plans to performing a serviceability check.
They could review your recent bills and energy usage to help you find a tailored plan for your home or business.
When it comes to choosing a broker, experience and knowledge matters.
With a broker’s help, switching to a new plan may take as little as 20 minutes.

If you’re like most Aussies, high electricity bills can feel like a never-ending battle. With so many different plans to choose from, fluctuating prices, and not enough time to figure out the best option, it’s easy to feel stuck paying more than you should.

While it might seem easier to leave your plan on autopilot, sticking with the same plan for too long can end up costing you more. That’s where an energy broker can make a real difference. Think of them as your personal energy expert—they’ll cut through the confusion, handle the process from start to finish, and get you a personalised plan that’s designed around your needs. If you’ve been hesitating to make the switch, here are seven reasons why an energy broker could be the easiest way to score a competitive rate.

1. A Personalised Energy Solution

If you haven’t used an energy broker before, think of them as a middleman between energy retailers and customers who do all the work of finding you a competitive plan—just like a mortgage or insurance broker, but for your energy needs.

They’ll compare plans from various energy providers, help you find a fair deal, and bridge the gap in communication. The best part? Unlike other services, most energy brokers are available to help online or over the phone, so you can easily make the switch from the comfort of your home. This convenience means you can skip the long calls and paperwork and still land a plan tailored to your needs.

Getting the best deal for your home energy needs involves more than just picking a plan with the lowest rate—it means understanding your household’s usage patterns, different tariff options, and the terms of your contract (we’ll discuss these points more in detail later). And with all the technical jargon, it’s easy to get lost in the details.

This is where a broker’s expertise can be a big help, guiding you through these details and taking the guesswork out of the process. For example, an energy broker like Electricity Monster can streamline the shopping process and give you peace of mind knowing it’s backed by a knowledgeable source dedicated to helping you save money.

2. Get a Competitive Deal On Your Energy Plan

In 2023, Australia’s consumer watchdog, the ACCC, reviewed electricity plans for 5 million households and found that many Australians are paying higher prices simply because they don’t shop around for better deals. Nearly half of these consumers were on the Default Market Offer or paying even more, while 79% were paying higher than the median prices offered to new customers. The ACCC raised concerns that the market isn’t working in the best interests of consumers who don’t regularly compare plans. So, what does this mean for you?

If you haven’t compared in years or at all, you might be paying more than you should for electricity.

The solution? Call a broker.

A knowledgeable broker can analyse your energy usage patterns based on your recent bills. They’ll then compare this information across various plans in order to find one that’s tailored to your needs. For instance, If you’re on a Time-Of-Use (TOU) tariff, an energy broker can help find a TOU plan that’s tailored to your usage patterns. Energy brokers may also have access to exclusive offers that aren’t available on retailer websites. While the plans listed directly on a provider’s site may seem straightforward, they may not always be the best deal available. Best of all, some brokers often provide generous perks, like eGift Cards or one-off discounts that are not publicly advertised.

Brokers can help you save even more by recommending bundle plans, like dual fuel gas and electricity plans or adding internet services as part of a package. Bundling has become popular with Aussies because it offers the convenience of consolidating multiple accounts and can come with potential discounts.

Instead of just recommending that you sign up for the cheapest plan, a broker will suggest plans based on your actual usage habits. Remember, each household and business has unique energy needs, and there’s no one-size-fits-all solution. For instance, a small household with low usage will need something different from a family with high energy demands or a business running all day. Finding a plan that matches your actual energy use, budget, and lifestyle can make a big difference in your monthly bill—and that’s where a broker’s expertise can help.

3. Get a Tailored Plan Based On Your Usage

As mentioned above, energy needs vary from person to person. Whether you’re a family struggling with a busy household, a small business looking to manage overhead costs, or someone moving into a new home, your ideal energy plan will depend on your unique situation. This is where an energy broker can be advantageous—they don’t just hunt down the cheapest rates; they take your usage profile into account in order to find a plan that offers the best value for you.

The Australian Energy Regular (AER) and Essential Services Commission set benchmark prices known as the Default Market Offer (DMO) and Victorian Default Offer (VDO) to protect residential consumers from unfairly high charges. However, these rates are adjusted every year, and if your current plan exceeds these benchmarks, a broker could help you find a better deal.

Expert Tip

Did you know your bill charges may vary depending on when you use electricity? Time-of-use tariffs often charge more during peak times, typically in the evenings—right when many households are busiest with dinner, chores, and screen time.

A broker also factors in other specific needs, like solar feed-in tariff rates if you have a solar system or green energy options if sustainability is a priority. Not all solar electricity plans are created equal, and sometimes what looks like a great solar plan with a high feed-in rate could come with hidden trade-offs that aren’t obvious to a first-time shopper (e.g., a high solar feed-in tariff may be ideal for a household that exports a high amount of solar electricity). A broker can break down these details to make sure you’re getting the best possible value from your solar system—-the key being a high rate of return.

If you’re looking to reduce your environmental impact, an energy broker can help you sort through a range of green options. They’ll break down terms like “GreenPower” and “carbon offsets” in clear, everyday language so you know what each option actually means when it comes to your energy plan. No confusing sales jargon—just straightforward explanations to help you choose a plan that matches your values.

In short, a broker offers an expert’s perspective on confusing details like tariff types, solar feed-in rates, and green energy options so you can make an informed decision that makes sense.

4. You Could Save a Significant Amount of Time

If there’s one thing we all could use a bit more of, it’s time. When it comes to comparison shopping, time is something that’s absolutely needed in order to secure a good rate. With the current state of the market being as competitive as it is, there are dozens of plans, rates, and discounts available. Additionally, each provider might have slightly different pricing structures, contract terms, and perks. It’s not as simple as comparing a couple of plans and making a quick decision; there are a lot of important details that can really affect the overall value that you’re getting.

Make sure to read our latest blog, 6 Massive Mistakes to Avoid When Switching Providers for exclusive tips that you need to know before committing to a new provider.

Electricity plans can vary based on how and when you use your electricity, which can add yet another layer to your shopping process. This is why comparing plans on your own can quickly feel overwhelming—it’s not just about looking at rates; it’s also about understanding how an energy plan will impact your bills based on your specific usage. The process can start to feel like a full-time job, and the pressure to pick the right one is real. Not to mention, if you accidentally choose a plan that doesn’t align with your usage, you might be in for some surprises on your next bill.

Case in point, consider using an energy broker instead. Think of it this way: they can do hours of research for you in minutes. Brokers not only simplify the whole process but often have access to exclusive offers and discounts that may not be available directly to consumers. With a broker, you get the benefit of industry expertise and a fair deal on a plan that is actually tailored to your needs, which many may agree, is worth it.

5. Transparency and Communication

Have you ever been in a situation where you signed up for something, only to find out later that some of the contract terms were overlooked or not mentioned? We understand fully well how frustrating it can be when the details aren’t clear from the get-go, especially when surprise fees or unexpected price increases show up later down the road. A reputable energy broker takes the time to make things as transparent as possible so you know exactly what you’re signing up for.

Expert Tip

Electricity rates can change frequently, so even if you’re on a competitive plan now, it might not stay that way. A broker can help you stay on top of rate changes and make sure you’re still getting a fair deal.

For instance, a broker can explain important terms like fixed rate versus variable rate—a fixed rate means your rate won’t change for a set period, while a variable rate can go up or down based on market conditions. This distinction alone can make a big impact on what you’ll pay over time.

A broker can also explain tariff types, which are often a bit confusing if you aren’t familiar with energy terms. If your plan has a time-of-use tariff, for example, your rates will change based on the time of day (typically higher during peak hours and lower during off-peak).

6. Ongoing Support

Experienced brokers may offer ongoing support, so if you ever have questions about your plan or run into issues with your provider, or want to recheck your rates at any time, they’re there to help. A reputable broker won’t just set you up with a plan and disappear—they may reach out to you every 24 months or so to see if you’re still getting a good rate. If something better is available, they’ll let you know. It’s like having an energy expert on call to make sure you’re always on the most competitive plan they have available.

Expert Tip

A knowledgeable energy broker can help you avoid surprises by running a serviceability check to determine your tariff types and rates. This extra step means you’ll know exactly what rates will apply to your bill.

When the initial discount period on your energy plan ends—often after 12 or 24 months—you might find yourself facing surprisingly high bills. This happens when the promotional offers and discounts that were applied when you first signed up for a plan expire, which can result in increasing costs without any change in your energy use. If you believe your benefit period has expired, it’s highly recommended that you contact a broker to reassess your current plan.

7. A Solution For All Types of Scenarios

Not sure if a broker’s right for you? Here are a few situations where a broker can be especially helpful:

Your plan’s benefit period has expired.
Your rates have increased.
You just installed a solar system and need a plan with the best feed-in tariffs.
You received a rate increase letter and want a more cost-effective solution.
You moved into a new home and need to get your power connection sorted out.
You’re unhappy with your current provider’s service and want to switch.
You haven’t compared plans in years.
You need the power turned on ASAP.
You need to change a person’s name on the bill.
You’re a business owner looking for a more cost-effective electricity plan.
You are a concession cardholder and want to add it to your new account.

If you fall into any of the categories above, you need to call a broker like Electricity Monster. We make it simple by doing all the work for you—no need to spend countless hours on comparison websites or sitting on hold waiting to speak to a representative. Our team of energy brokers can help you find the best energy deal we have available by comparing trusted retailers in our network. We’ll even take care of switching you to your new electricity provider in just minutes—handling everything from the paperwork to the actual connection. Best of all, our service is completely FREE! Give us a call today and see how much you could save.

The Bottom Line

Switching energy plans on your own can be a hassle, but an energy broker makes it easy, efficient, and often cost-free. With their industry knowledge, access to exclusive offers, and ongoing support, a broker can help you secure a fair rate for a fair price—and avoid costly surprises. So if you’re looking to save on your energy bill without all the research, give an energy broker like Electricity Monster a try—you just might find that it’s one of the easiest ways to keep more money in your pocket. Call us at 1300 962 027 today and let our energy experts take care of your needs.

Frequently Asked Questions

How Do I Choose the Right Energy Broker?

Not all brokers are the same, so how do you know which one to trust?

For one, check their latest reviews (sorted by the most recent date) and see what other customers are saying. Older reviews might not offer an accurate representation of the broker’s service—for example, the business might have gone through a restructuring or have new staff in place.

A good broker will take the time to explain tariffs, rates, and any important details in a way you understand. If they’re using too much jargon or don’t seem interested in helping you understand, they might not be the best fit. The best brokers simplify the process so you’re fully informed.

A broker who’s been in business for several years may be more knowledgeable about the energy market and better equipped to find you a competitive energy plan. New brokers might offer competitive rates, but they may not have the same level of insight or stability.

Lastly, ask if the broker tailors recommendations based on your household usage patterns. A good broker will look at your personal energy habits rather than just pushing general plans.
How Do I Know I Can Switch To a New Plan?

If you live in a deregulated part of Australia (Victoria, New South Wales, South-East Queensland, South Australia, ACT, or Tasmania), you can choose which energy plan to sign up for.

That’s where an energy broker like Electricity Monster can make a real difference. We handle the time-consuming steps of comparison shopping and help you find a plan that’s tailored to your household and usage profile. Are you worried about long, drawn-out phone calls or dealing with filling out paperwork? We make the process easy from start to finish. Best of all, our service is 100% free.

Why spend time going through confusing details when we can do it for you? Call Electricity Monster today to get started.
How Can Electricity Monster Help Me?

At Electricity Monster, we offer a 100% FREE electricity comparison service. We’ll compare your current plan with options from top energy providers like Origin Energy, Energy Australia, Powershop and more. We can even analyse your power bill and provide you with a cost-effective recommendation so you can enjoy a fair deal for a fair price.

Our process is simple:
1. Grab Your Power & Gas Bills
2. Call Electricity Monster
3. We’ll compare your rates with our partners
4. If we can get you a better deal, we switch you.

It’s that simple. Call us today and see how we can help.
How Long Will Switching Plans Take?

The process can take as little as two business days, and in some cases, you might even be able to get connected on the same day! The best part is that once you’ve switched, you can start enjoying your new plan right away.