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1st Energy Review

A high energy bill can come as a huge shock to many. And in some cases, it might not even be your fault. With so many factors that influence an inflated bill, it’s hard to pinpoint the root of the problem. This is where we come in.

At Electricity Monster, we help compare rates with our network of partners and help you find a fair deal for a fair price. If you’re tired of overpaying for your electricity, phone us at 1300 232 848 today. Our energy experts are ready to answer any questions you may have. 

Entering the energy retail market back in 2014, 1st Energy is one of Australia’s newer retailers that operate in VIC, QLD, NSW, and SA. 1st Energy is proudly Australian-based and is a strong proponent of providing energy that reflects the “real cost of doing business” while giving the customer the peace of mind they desire through ongoing contracts. The company’s Australian-based customer service centers are what is making them a more approachable retailer for many Australians.

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1st Energy Plans Victoria

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by 1st Energy in Victoria (VIC). Rates listed are organised from lowest to highest.

Plan Name % Below VDO* Price/year (Est.)
1st Saver Online 17% $1,295
1st Saver 17% $1,300
1st Saver 11% $1,391
1st Solar Bonus 9% Above $1,704

*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571 / year. Click here for more information.

1st Energy Plans NSW

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by 1st Energy in New South Wales (NSW). Rates listed are organised from lowest to highest.

Plan Name % Below DMO* Price/year (Est.)
1st Smart Saver 22% $1,417
1st Saver 15% $1,545
Standing offer 0% $1,826

*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.

1st Energy Plans QLD

1st Energy is currently not accepting new customers in Queensland (QLD). 

1st Energy Plans SA

1st Energy is currently not accepting new customers in South Australia (SA). 

1st Energy Service Area

Wondering if 1st Energy services your area? Check out our table below.

State Electricity Gas
NSW
VIC

1st Energy Online Resources

1st Energy’s ‘My Account’ allows you to access your account 24/7, check your usage, pay your bills plus access to heaps of information. It offers real-time tracking of the energy use of your home or business. It allows you to pay your bill with no hassle and through a secure medium.

1st Energy Solar Feed-In Tariff Rates

1st Energy offers a number of competitive feed-in tariff rates. The table provided shows the current solar feed-in tariff rates broken down by state.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
VIC 4.90 9.90
NSW 6.00 6.00

1st Energy Business Plans

1st Energy retails electricity and gas plans for both small to medium businesses as well as larger enterprises. With distinctive plans, business owners can choose exactly what they need. 

Business electricity plans and rates may vary based on region. If you are looking for assistance on choosing a business energy plan that is right for you, contact our expert energy experts at 1300 232 848 today.

How Green is 1st Energy?

1st Energy partook in a study that documented its efforts toward supporting renewable energy sources. Data drawn from the Green Electricity Guide by GreenPeace is categorised into six different criteria that measure numerous aspects such as providing clean, renewable energy, pollution & environmental harm, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest. 

1st Energy’s lack of support for renewable energy is on full display with below-average scores across the board. The only category 1st Energy excelled in was halting fossil fuel expansion where the retailer scored a perfect 10 out of 10. 

Overall, 1st Energy scored an underwhelming 3.54 out of 10.

FeatureScore
Providing clean, renewable energy3/10
Ending coal use by 20300/10
Halting fossil fuel expansion10/10
Support for new renewable energy0.6/10
Pollution & environmental harm5/10
Transparency in marketing3/10

Billing and Payment

1st Energy accepts an array of flexible payment options including, but not limited to:

  • Credit Card 
  • Direct Debit
  • Electronic Funds Transfer (ETF)
  • BPAY
  • Post
  • Mail
  • Bill Smoothing
  • Centrepay 

No Credit Card Fees – 1st Energy does not believe in charging you more when you pay your bill, rightly waiving credit card fees.

Monthly Billing

​​If you sign up for 1st Energy, you will receive your bills monthly. This may save 1st Energy customers from huge bill shocks from enormous quarterly bills. Even if you have a quarterly read meter, your bills will still be monthly, but you can nominate how much you want to pay on your monthly bill instead of getting an estimated bill from your provider. Any unpaid or overpaid amounts will be adjusted at the time of your quarterly read.

If you have a smart meter, your monthly bills will be accurate as electricity use information is sent back every half an hour.

How to Contact 1st Energy

1st Energy offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, and more.

Billing questions and concerns can be answered via their phone support line, email correspondence, or through their online account management portal.

Is 1st Energy Right for Me?

As a small Energy Retailer, 1st Energy promises an excellent level of customer service and quick solutions.

Their offers are simple and straightforward, with no hidden fees or charges. They may not be the biggest energy company, but they plan to be the best.

1st Energy recognises that customers want to cut costs and not be constantly shopping for a new offer after the contract term. That is why 1st Energy won’t take away your benefits after your contract time has finished.

The products are simple with an offer of a price that’s below the reference price in many major states. If you’re interested in 1st Energy, let Electricity Monster help you compare electricity retailers to see if they have a great deal available for.

If you’re looking to switch providers, 1st Energy might be a great option for you. Before you commit however, it’s important to keep your options open and compare rates before signing up with a specific retailer. Let us help you. At Electricity Monster, our energy experts can find you a fair deal within our network of providers and help you get connected fast. If you’re keen on switching and tired of overpaying on your current contract, phone us today and see how we can help.

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Disclaimer:

 

This publication reviews 1st Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 10/05/2024. 

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.