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Zen Energy Review

Founded in 2004, Zen Energy claims to be Australia’s first energy retailer to have a science-based emissions reduction target in line with limiting global warming to 1.5°C per Zen Energy's website. With a focus on renewable energy, they offer an array of electricity retail and solar solutions to both residential and business customers. 

According to Zen Energy, their purpose is to lead communities into the zero-carbon world. On their website, Zen Energy states they have offtake agreements with Australia’s premier renewable energy projects. 

Did you know that you have a choice when it comes to choosing your plan? At Electricity Monster, we compare rates between our partnered electricity providers to find you the best deal we have available. 

This detailed Zen Energy review covers an array of topics you might find useful such as a breakdown of their current electricity and gas plans, service areas, potential discounts, and more. Read below to see if Zen Energy is right for you.

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Zen Energy Plans South Australia

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Zen Energy in South Australia (SA). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Standing Offer 0% $2,279

*South Australia electricity rates are based on usage of 4011kWh/year for a residential customer on a single rate tariff in the SA Power Networks, the DMO reference price is: $2,279/ year. Click here for more information.

Zen Energy Electricity Plans

Zen Energy offers electricity plans for commercial properties but only solar and battery solutions for residential customers. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.

Does Zen Energy Offer Solar?

Zen Energy currently does not offer any solar-specific plans but they do offer solar solutions, including battery and solar system installation for both residential and business customers. Please visit the retailer directly to learn more. 

Zen Energy Online Resources

Zen Energy offers a variety of online resources including a user portal, a ‘knowledge base’ section where visitors can read industry news, policies, and even a glossary that defines common industry terms.

Billing and Payment

Zen Energy accepts numerous flexible payment options including, but not limited to:

  • Online
  • Direct Debit
  • Phone
  • BPAY
  • In Person
  • Centrepay
  • Mail

Zen Energy Service Area

Wondering if Zen Energy services your area? In the table below, you’ll find a list of all of the states that Zen Energy offers gas and electricity services to:

State Electricity Gas
SA

How to Contact Zen Energy

Zen Energy offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, and more.

Billing questions and concerns can be answered through Zen Energy's phone support line, email address, or online account management portal.

Is Zen Energy Right for Me?

Zen Energy has a unique take on electricity. While they only have a plan available for residential consumers in South Australia, they do offer solar solutions for those interested in solar systems or battery storage. Zen Energy can be intriguing to those who are strong supporters of promoting renewable energy but a lack of market offers may be a deterrent for others. 

That being said, even if you are keen to sign up with this retailer, it is wise to compare plans and shop around to ensure you don't overpay for energy.

Electricity Monster can help compare providers within our network to help you find a fair deal. Our service is 100% free. If you're tired of shopping around or simply don't have the time, you need to call us now.

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Disclaimer:

 

This publication reviews Zen Energy’s plans published on their website as of 07/04/2024. 

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.