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Discover Energy Review

Discover Energy is a newer Australia electricity retailer that claims to provide competitive energy and gas services to customers. They also believe in using advanced technologies and systems to promote a cleaner future. According to Discover Energy, they are committed to providing customers with energy management systems that are easy to navigate and help reduce overall energy waste. With innovation at the heart of their business, there’s plenty to like about this retailer.

Did you know that you have a choice when it comes to choosing your plan? At Electricity Monster, we compare rates between our partnered electricity providers to find you the best deal we have available. 

This detailed Discover Energy review covers an array of topics you might find useful such as a breakdown of their current electricity and gas plans, service areas, potential discounts, and more. Read below to see if Discover Energy is right for you.

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Discover Energy Plans Victoria

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Discover Energy in Victoria (VIC). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below VDO* Price/year (Est.)
Victorian Standing Offer 0% $1,569

*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571/ year. Click here for more information.

Discover Energy Plans NSW

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Discover Energy in New South Wales (NSW). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Standing Offer 0% $1,826

*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.

Discover Energy Plans Queensland

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Discover Energy in Queensland (QLD). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Standing Offer 0% $1,968

*Queensland electricity rates are based on usage of 4613kWh/year for a residential customer on a single rate tariff in the Energex network, the DMO reference price is: $1,969/ year. Click here for more information.

Discover Energy Plans SA

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Discover Energy in SA. Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Standing Offer 0% $2,278

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Discover Energy in South Australia (SA). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Does Discover Energy Offer Solar?

Discover Energy currently offers a solar plan. On their website, customers can request a solar quote. They also offer solar and battery system installation. To learn more, please visit Discover Energy’s website.

Discover Energy Solar Feed-In Tariff Rates

In the table provided, you will find the latest solar tariff feed-in rates that Discover Energy offers. 

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
VIC 4.90 4.90

Discover Energy Electricity Plans

Discover Energy currently offers a variety of unique plans in VIC, NSW, QLD, and SA. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.

Smart Saver

The Smart Saver plan includes a guaranteed discount off energy usage charges that vary based on the state you live in. To learn more, contact the retailer directly.

How Green is Discover Energy?

Discover Energy partook in a study documenting its efforts toward supporting renewable energy sources. Data drawn from the Green Electricity Guide by GreenPeace is categorised into six different criteria that measure numerous aspects such as providing clean, renewable energy, pollution & environmental harm, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest. 

Discover Energy scored a 4 out of 10 in providing clean, renewable energy but scored high in ending coal use by 2030 with an 8 out of 10.

They also scored a perfect 10 out of 10 in halting fossil fuel expansion as well as an 8 out of 10 in pollution & environmental harm. 

Overall, Discover Energy scored an impressive 6.45 out of 10, placing them in the middle of the pack of all retailers.

FeatureScore
Providing clean, renewable energy4/10
Ending coal use by 20308/10
Halting fossil fuel expansion10/10
Support for new renewable energy6/10
Pollution & environmental harm8/10
Transparency in marketing3/10

Discover Energy Service Area

Wondering if Discover Energy services your area? In the table below, you’ll find a list of all of the states that Discover Energy offers gas and electricity services to:

State Electricity Gas
NSW
VIC
SA
QLD

Discover Energy Online Resources

Discover Energy offers a variety of online resources that customers can access, including learning more about their Virtual Power Plant (VPP) program and Electric Vehicle program.

Customers can also access their online portal for billing and account information.

Billing and Payment

Discover Energy accepts numerous flexible payment options including, but not limited to:

  • Online
  • Direct Debit
  • Phone
  • BPAY
  • In Person
  • Centrepay
  • Mail

How to Contact Discover Energy

Discover Energy offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, solar installation enquiries, batteries, and more.

Billing questions and concerns can be answered via their customer support line, email correspondence, or online account portal.

Is Discover Energy Right for Me

Discover Energy is a newer electricity retailer with a self-proclaimed focus on renewable energy. With unique programs available as well as competitive electricity plans for both residential and business customers, Discover Energy has plenty to like. 

That being said, even if you are keen to sign up with this retailer, it is wise to compare plans and shop around to ensure you sign up for a plan that’s ideal for you. 

Electricity Monster can help you forgo the nuances of shopping for electricity. With a fast and free consultation, we’ll help you find a fair deal. Don’t wait! Call us today!

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Disclaimer:

 

This publication reviews Discover Energy’s plans in NSW, QLD, VIC, and SA published on their website as of 07/04/2024.

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.
  • Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
  • When calculating our rates we include in the price/year estimate the GST (unless otherwise stated), any advertised non-conditional discounts (e.g. guaranteed discount), and any one-off credits.
  • What’s not included in the price/year estimate are conditional discounts, green energy charges, any concessions or rebates which may apply to you, solar feed-in tariff credits that your solar system could generate.
  • The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.