Amber Electric Review - Need a New Connection?

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Amber Electric Review

Amber Electric is a newer electricity retailer that claims to place a focus on transparency by passing on real-time wholesale prices directly to consumers that change depending on the real value of energy. Amber Electric also claims to give consumers more ‘control’ over their energy. To take advantage of their plans, customers must pay a $15 per month ‘Amber subscription’ fee. 

Did you know that you have a choice when it comes to choosing your plan? At Electricity Monster, we compare rates between our partnered electricity providers to find you the best deal we have available. 

This detailed Amber Electric review covers an array of topics you might find useful such as a breakdown of their current electricity and gas plans, service areas, potential discounts, and more. Read below to see if Amber Electric is right for you.

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Amber Electric Plans Victoria

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Amber Electric in Victoria (VIC). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below VDO* Price/year (Est.)
Amber Plan 12.10% $1,280

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network. The VDO reference price is: $1,456 / year. Click here to view plan energy fact sheets

Amber Electric Plans NSW

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Amber Electric in NSW. Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Amber Plan 5.10% $1,718

*Calculated based on usage of 3900kWh/year for a residential customer on a single rate tariff in the Ausgrid network. The DMO reference price is: $1,810 / year. Click here to view plan energy fact sheets.

Amber Electric Plans Queensland

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Amber Electric in Queensland (QLD). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Amber Plan 7.90% $1,903

*Calculated based on usage of 4600kWh/year for a residential customer on a single rate tariff in the Energex network. The DMO reference price is: $2,066 / year. Click here to view plan energy fact sheets.

Amber Electric Plans SA

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Amber Electric in SA. Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Amber Plan 7.90% $2,054

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the SA Power Networks. The DMO reference price is: $2,230 / year. Click here to view plan energy fact sheets.

Amber Electric Plans ACT

In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Amber Electric in ACT. Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.

Plan Name % Below DMO* Price/year (Est.)
Amber Plan 15 10.80% $2,168

*Calculated based on usage of 6100kWh/year for a residential customer on a single rate tariff in the Evoenergy network. The DMO reference price is: $2,432 / year. Click here to view plan energy fact sheets.

Amber Electric Electricity Plans

Amber Electric currently offers residential and business plans in VIC, NSW, QLD, and SA. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.

Amber Electric Solar Feed-In Tariff Rates

In the table provided, you will find the latest solar tariff feed-in rates that Amber Electric offers in Victoria, New South Wales, Queensland, and South Australia

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
VIC 3.30 3.30

Does Amber Electric Offer Solar?

Amber Electric currently does not offer any solar-specific plans. They do however, offer solar and battery system installation. Amber Electric also claims to help their customers transition to 100% renewables by encouraging them to use power during times when wind and solar are powering the energy grid. To learn more, please visit Amber Electric’s solar section on its website.

Amber Mobile App

Amber Electric’s ‘Amber App’ is a mobile platform that is available to all consumers. With this app, Amber Electric claims consumers have full visibility and control over their usage and solar and battery systems. 

Amber Electric also offers a home battery platform via their app. According to Amber Electric, this app allows customers to charge, discharge, and fully automate their battery system at the touch of a button. On top of that, their wholesale model claims to allow customers to earn the same exports as big gas generators, which in turn helps the transition to renewables.

How Green is Amber Electric?

Amber Electric partook in a study documenting its efforts toward supporting renewable energy sources. Data drawn from the Green Electricity Guide by GreenPeace is categorised into six different criteria that measure numerous aspects such as providing clean, renewable energy, pollution & environmental harm, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest. 

Amber Electric scored a 4 out of 10 in providing clean, renewable energy but scored high in ending coal use by 2030 with an 8 out of 10.

They also scored a perfect 10 out of 10 in halting fossil fuel expansion as well as an 8 out of 10 in pollution & environmental harm. 

Overall, Amber Electric scored 7 out of 10, placing them in the middle of the pack of all retailers. 

FeatureScore
Providing clean, renewable energy4/10
Ending coal use by 20308/10
Halting fossil fuel expansion10/10
Support for new renewable energy8/10
Pollution & environmental harm8/10
Transparency in marketing8/10

Amber Electric Service Area

Wondering if Amber Electric services your area? In the table below, you’ll find a list of all of the states that Amber Electric offers gas and electricity services to:

State Electricity Gas
NSW
VIC
SA
QLD
WA

Amber Electric Online Resources

Amber Electric offers a variety of online resources that answer questions customers may have. You can however, find an explanation of their plan structure, how they operate, and other interesting facts that explain Amber Electric’s origin. 

Customers can also access their online portal for billing and account information.

Billing and Payment

Amber Electric accepts numerous flexible payment options including, but not limited to:

  • Online
  • Direct Debit
  • Phone
  • BPAY
  • In Person
  • Centrepay
  • Mail

How to Contact Amber Electric

Amber Electric offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, solar installation enquiries, batteries, and more.

Billing questions and concerns can be answered via their customer support line, email correspondence, or online account portal.

Is Amber Electric Right for Me?

Amber Electric offers a unique take on electricity retail with its pricing structure and plan offerings. They stray away from the conventional retail model and instead opt for a variable model that requires customers to pay a monthly subscription fee. This may be enticing for those who use most of their power at off-peak times so consider your energy usage when deciding whether Amber Electric is right for you. 

That being said, even if you are keen to sign up with this retailer, it is wise to compare plans and shop around to ensure you sign up for a plan that’s ideal for you.

Electricity Monster can help compare retailers within our network to help you find a fair deal. Our service is 100% free to use. Don't wait, give us a call today!

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Disclaimer:

 

This publication reviews Amber Electric’s plans in NSW, QLD, VIC, and SA published on their website as of 02/07/2024.

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.
  • Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
  • When calculating our rates we include in the price/year estimate the GST (unless otherwise stated), any advertised non-conditional discounts (e.g. guaranteed discount), and any one-off credits.
  • What’s not included in the price/year estimate are conditional discounts, green energy charges, any concessions or rebates which may apply to you, solar feed-in tariff credits that your solar system could generate.
  • The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.