Our Simply Energy Review has everything you need to know

* We do not compare all energy providers & have commercial arrangements with our partners.

Retailer Review | BY Alan Koshy


If you’re looking for more info on Simply Energy, our Simply Energy review is the best place to start.

The objective of the company is evident from the name itself – Promoting simplicity in setting up energy connections and easy billing.

Take a closer look at Simply Energy’s top plans in each state in Australia!

Simply Energy Review – Plans

simply-energy-review

We’ll be giving Simply Energy a score out of 5 for the most critical aspects of the service they provide. The review on price is based on the average electricity bill estimations in each of the major eastern states.

Overall our Simply Energy review scores in this way:

Price  :  
Choice  :  
Extras  :  

Want to know how we came to those ratings in our review? Keep reading to find out!

Simply Energy Review Best Plans in Victoria

victoria-apostles

Residential

We’ll start our Simply Energy review by taking a look at Victorian Simply Energy offers.

For electricity retailers, Victoria represents a highly competitive market, and Simply Energy refuses to shy away.

The Simply Plus plan provides a $50 anniversary credit off your electricity bill and a $50 sign-up credit off your gas bill.

Simply Energy also has a few plans that make them truly stand out in the state.

For movie buffs, the Simply Gold Class plan throws in up to 8 free Gold Class movie tickets for signing up both your electricity and gas. That could be up to $336 of value when combined!

For RACV members, the Simply RACV offers up to $300 in credits over the first year for signing up with your electricity and gas, which is massive even by Victorian standards.

Average electricity and gas costs for a 4-person home (5782 kWh/year and 39022 MJ/year):

Price VIC :

Choice VIC :

Business

Our Simply Energy review doesn’t just look at residential customers, here’s what business owners can look forward to.

For Victorian business-owners, there is a $50 anniversary credit on your power bill and $50 credit on your gas bill.

If you have an RACV card, there are credits of up to $300 in the first year itself for signing up your power and gas with Simply Energy!

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NSW

60

credit*
By using our service, you agree to our terms

* We do not compare all energy providers & plans in the market due to commercial arrangements.

Simply Energy Top Plans in SA

adelaide-cbd

Residential

Here’s the South Australia section of our Simply Energy review.

South Australia has some of the highest electricity prices on the planet and finding a good deal is hard work. 

Simply Energy, however, may have plans that can help you escape these outrageous prices!
The Simply Plus plan gives a $30 credit on your power bill and a $30 credit on your gas bill every year you complete as an account holder!

The plan they provide RAA members in SA has turned heads, with a massive $370 anniversary credit for signing up both your power and gas!

Anniversary credits keep renewing each year you remain a Simply Energy customer!

If you love going to the cinema, the Simply Movies plan could give you up to 16 Gold Class tickets or 32 Event Cinema tickets.

Average electricity and gas costs for a 4-person home (6019 kWh/year and 14321 MJ/year):

Price SA :

Choice SA :

Business

For businesses in SA that are struggling to keep their head above water, there is a $30 credit off your power bill and a $30 credit off your gas bill.

The good part is that you’ll keep receiving that credit on every anniversary you complete as a Simply Energy customer.

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Looking To Cut Energy Costs?

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NSW

60

credit*
By using our service, you agree to our terms

* We do not compare all energy providers & plans in the market due to commercial arrangements.

Simply Energy Best Plans in New South Wales

sydney-sunset

Residential

For the last part of our Simply Energy review, we’ll look at the range of electricity and gas plans they’ve got in NSW.

The most attractive plan that all NSW residents have access to is the Simply Plus plan.

The plan comes with a $60 anniversary credit when you sign up both your power and gas with Simply Energy.

The anniversary credit keeps rolling in every year, so you keep getting rewarded for your loyalty!

Average electricity and gas costs for a 4-person home (6632 kWh/year and 21691 MJ/year):

Price NSW :

Choice NSW :

Business

Businesses in NSW have a $60 anniversary credit when they sign up their power and gas with Simply Energy.

Anniversary credits keep coming, as long as you complete another year as a loyal Simply Energy account holder!

Compare Electricity & Gas Now

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By using our service, you agree to our terms
Looking To Cut Energy Costs?

We can help compare your energy rates!

NSW

60

credit*
By using our service, you agree to our terms

* We do not compare all energy providers & plans in the market due to commercial arrangements.

Top Plans in Queensland

queensland-gold-coast

Simply Energy Review – Residential QLD

The top plan that all QLD residents can enjoy is the Simply Plus plan, which comes with a $30 credit off your power bill.

If you have an RACQ membership, you can get a hefty $60 credit off your electricity bill!

Average electricity costs for a 4-person home (6672 kWh/year):

Price QLD :

Choice QLD :

Simply Energy Review – Business QLD

Business owners in QLD get a $30 anniversary credit off their electricity bill.

Compare Electricity & Gas Now

We can help compare your energy rates!

By using our service, you agree to our terms
Looking To Cut Energy Costs?

We can help compare your energy rates!

NSW

60

credit*
By using our service, you agree to our terms

* We do not compare all energy providers & plans in the market due to commercial arrangements.

Is Simply Energy Right For Me? 

Simply-Energy-Customer-Service

Made it through our Simply Energy review and still need a bit more incentive? Consider the following:

Nearly all plans from Simply Energy have anniversary credits running indefinitely, as there are no fixed terms for the contracts!

Don’t worry about breaking those contracts either, as Simply Energy charges no exit fees for leaving!

To make bill payments a little simpler, Simply Energy provides customer support if you are facing a cash crunch, allowing you to negotiate a payment plan.

Superior customer service has led to Simply Energy winning the title of ‘Most Satisfied Customers’ award for 2018 in the ‘Dual Fuel’ category from Canstar Blue.

Don’t waste another second on a costly retailer and an energy plan you cannot afford!

Call Electricity Monster today on 1300 232 848, and get on an attractive Simply Energy plan in your state!

Simply Thanks

Simply-Thanks

Melbourne-based Simply Energy has been around since 2005, providing electricity in NSW, SA, VIC and the Energex Network in South East QLD. 

Beyond electricity, Simply Energy also sells gas in NSW, SA, VIC and WA.

For being a Simply Energy customer, you could be in the draw to win a $500 EFTPOS gift card through their “Simply Thanks” competition. 

The draw will take place in every quarter of 2019.

You can get extra entries to the draw by registering for a direct debit payment, choosing to receive your bills electronically and the number of accounts you have.

Also, depending on how long you have been a Simply Energy customer, you will get the same number of entries to the draw.

If you like what you’ve read in our Simply Energy review give us a call on 1300 232 848 or, submit your details in the form below. 

Compare Electricity & Gas Now

We can help compare your energy rates!

By using our service, you agree to our terms
Looking To Cut Energy Costs?

We can help compare your energy rates!

NSW

60

credit*
By using our service, you agree to our terms

* We do not compare all energy providers & plans in the market due to commercial arrangements.

Disclaimer:

This publication looks at how much a 4-person household pays a year, on average, on electricity and gas plans from Simply Energy in NSW, VIC, QLD and SA. The information being made available in this document cannot substitute for legally sound advice. No financial decisions should be made based on data from this publication. Individual usage, circumstances and brands could cause usage figures to vary.

Important points to note are:

  • In brief, we do not guarantee that the information provided applies to every household in Australia.
  • Significantly, all dollar figures are including GST.
  • Rates are accurate as of August 15, 2019.
  • Specifically, electricity comparisons are on the peak rates in single rate plans, plus their daily electricity supply charges.
  • Similarly, gas comparisons are on the first tranche of usage charges, plus their daily gas supply charges.
  • Accordingly, electricity rates used are from the Simply Energy website. We have not verified their accuracy.
  • Chiefly, electricity and gas benchmarks used for the average energy usage of households are from the AER website.
  • For Victoria, the Citipower distributor has been used for electricity and the Australian Gas Network (Tru East) for gas.
  • In NSW, the Ausgrid network is utilised for electricity and the Jemena Network for gas.
  • For QLD, we have chosen the Energex network for electricity.
  • In SA, SA Power Networks distributor has been chosen for electricity and the Australian Gas Network (SA) for gas.
  • Overall, star ratings for the price are calculated by comparing the prices offered in each state, to the average prices offered by a range of retailers

Updated by Alan Koshy

Alan Koshy

Alan John Koshy is an energy journalist, obsessed with getting Australians a fair price in an inflated electricity market. Equipped with a Master’s degree in Economics, his interests revolve around energy economics.

Comments (6)

  1. Hellene Burling says:

    WA is not mentioned.
    How does this company rate in WA?

    1. Alan Koshy says:

      Hi Hellene, unfortunately, we stay away from WA ratings as there is competition only in the gas market. Electricity for homes is a only provided by two retailers – Synergy and Horizon Power. We must mention that Simply Energy has an excellent gas deal for WA homes that gives a massive 38% discount! Call Electricity Monster on 1300 232 848 to see what we can set up for your home!

      Alan from Electricity Monster

  2. Neil says:

    Simply energy are too difficuly to deal with. Their call center staff are hopeless, thier online email staff are so slow to respond and thier prices are over the top. As a long time customer I am leaving them due to thier poor service and high prices and i would suggest anybody to look elsewhere. You just cant get service or support when you need it

    1. Alan Koshy says:

      Hello Neil,
      We are very sorry to hear about these negative experiences you’ve had. Please remember that if you require any service regarding moving home or a new power connection, or you simply want to switch to a sharper deal, you should call us! Electricity Monster can deal with your retailer so you don’t have to, and our service is 100% free! You can reach us on 1300 232 848.

      Alan from Electricity Monster

  3. Tilda says:

    Great read, glad that google brought me to this simply energy review before I decided

    1. Alan Koshy says:

      Hello Tilda,
      Glad you liked this review, be sure to check out our other Simply Energy versus blogs as well!

      Alan from Electricity Monster

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