Simply Energy Review: Costs, Choice and Extras

* We do not compare all energy providers & have commercial arrangements with our partners.

Retailer Review | POSTED ON February 7, 2019 BY Alan Koshy


With over half a million customers in Australia, Simply Energy is one of the fastest growing energy providers in the country.

The objective of the company is evident from the name itself – Promoting simplicity in setting up energy connections and making your bills easier to understand.

Melbourne-based Simply Energy has been around since 2005, providing electricity in NSW, SA, VIC and the Energex Network in South East QLD.

Beyond electricity, they also sell gas in NSW, SA, VIC and WA.

Take a closer look at their top plans in each state in Australia!

Overall Simply Energy Ratings

We’ll be giving Simply Energy a score out of 5 for the most critical aspects of the service they provide. The review on price is based on the average electricity bill estimations in each of the major eastern states. We won’t just be fixating on the price; we’ll also be doing a close review of the choice in plans provided as well as any extras they offer such as reward programs.

Overall our Simply Energy review scores in this way:

Price  :  
Choice  :  
Extras  :  

Want to know how we came to those ratings in our review? Keep reading to see how the retailer stacks up against the best in Australia.

Simply Energy Best Plans in Victoria

Residential

For electricity retailers, Victoria represents a highly competitive market, and Simply Energy refuses to shy away.

The Simply Plus plan provides a 40% discount off electricity usage and 26% off gas usage when you pay your bills on time.

Simply Energy also has a few plans that make them truly stand out in the state.

For movie buffs, the Simply Gold Class Plus plan throws in up to 16 free gold class movie tickets along with a 30% pay-on-time discount on electricity and 15% pay-on-time discount on gas.
The Simply RACV Plus offers RACV members a 45% pay-on-time discount, which is massive even by Victorian standards.

For Australian Football lovers, the Simply AFL Plus gives up to $480 in ‘Free Kick’ credits over two years, along with a 30% pay-on-time discount on power and 15% pay-on-time discount on gas.

Average electricity and gas costs for a 4-person home (5782 kWh/year and 39022 MJ/year):

Business

For Victorian business-owners, there is a 35% guaranteed discount off power usage and 30% off gas usage.

The Business Qantas Points Plus gives one airline point for each dollar spent on energy as well as a 30% guaranteed discount off power usage and 25% off gas usage.

If you have an RACV card, there are guaranteed discounts of 38% off power usage and 32% off gas usage.

Price VIC : Choice VIC :

Simply Energy Top Plans in SA

Residential

South Australia has some of the highest electricity prices on the planet and finding a good deal is hard work.

Simply Energy, however, may have plans that can help you escape these outrageous prices!
The Simply Extra plan gives a 22% discount off power usage and a 15% off gas usage on timely bill payments.

The plan they provide RAA members in SA has turned heads, with a massive 25% pay on time discount on electricity usage coupled with 18% off gas usage.

If you love going to the cinema, the Simply Movies Plus plan gives you up to 16 gold class tickets as well as a 10% pay on time discount off energy usage charges!

Love the AFL? Consider going for the Simply AFL Plus as you could stand to receive up to a $480 ‘Free Kick’ credit between your power and gas bill over two years as well as a 10% pay on time discount off energy usage.

Average electricity and gas costs for a 4-person home (6019 kWh/year and 14321 MJ/year):

Business

For businesses in SA that are struggling to keep their head above water, there is a 15% guaranteed discount off power usage and 15% off gas usage.

The Business Qantas Points Plus offers airline points for each dollar spent, along with a guaranteed discount of 10% off power and gas usage.

Price SA : Choice SA :

Simply Energy Best Plans in NSW

Residential

An attractive plan that all NSW residents have access to is the Simply Plus plan.

The plan comes with an 18% pay on time discount off power and gas usage charges.

The sweetest deal they provide, however, is for NRMA members only.
Beyond roadside assistance, your NRMA membership could fetch you a hefty 21% pay on time discount off your energy usage charges.

If you live and breathe movies, then the Simply Movies Plus should be able to reel you in with up to 16 free gold class tickets along with a hefty 10% pay on time discount off your energy usage rates.

If Australian Football gets your heart racing, then you may stand to get a $480 Free Kick credit on your energy bill with the Simply AFL Plus as well as a 10% pay on time discount off your energy usage rates.

Average electricity and gas costs for a 4-person home (6632 kWh/year and 21691 MJ/year):

Business

Businesses in NSW have a 15% guaranteed discount off energy usage charges available.

NRMA members are also guaranteed to get 18% off their business energy bill!

The Business Qantas Points Plus gives away one airline point with Qantas Airlines for each dollar spent on energy along with a 10% guaranteed discount off energy usage charges.

Price NSW : Choice NSW :

Simply Energy Top Plans in Queensland

Residential

The top plan that all QLD residents can enjoy is the Simply Plus plan, which comes with an 18% pay on time discount off power usage.

If you have an RACQ membership, you can get a hefty 21% pay on time discount off your electricity usage!

Call yourself a movie buff? The Simply Movies Plus plan will give you eight gold class tickets for free as well as a 10% pay on time discount off electricity usage charges!

Love the intensity and action of Australian Football? The Simply AFL Plus could give you up to $240 Free Kick credit on power over 24 months along with a 10% pay on time discount off power usage.

Average electricity costs for a 4-person home (6672 kWh/year):

Business

Business owners in QLD get a 10% guaranteed discount off electricity usage.

Price QLD : Choice QLD :

Is Simply Energy Right For Me?

Plans from Simply Energy have discounts running for two years at least!

Don’t worry about breaking those contracts either, as Simply Energy charges no exit fees for leaving!

To make bill payments a little simpler, the company allows you to negotiate a payment plan if you are facing a cash crunch.

Superior customer service has led to Simply Energy winning the title of ‘Most Satisfied Customers’ award for 2018 in the ‘Dual Fuel’ category from Canstar Blue.

Don’t waste another second on a costly retailer and an energy plan you cannot afford!

Call Electricity Monster today on 1300 232 848, and get on an attractive Simply Energy plan in your state!

Simply Extras

For being a Simply Energy customer, you could be in the draw to win a $500 EFTPOS gift card through their “Simply Thanks” competition.

The draw will take place in every quarter of 2019.

You can get extra entries to the draw by registering for a direct debit payment, choosing to receive your bills electronically and the number of accounts you have.

Also, depending on how long you have been a Simply Energy customer, you will get the same number of entries to the draw.

Electricity Monster has a competition running as well, with a chance to win $10,000!

Simply Energy also has a unique energy store where you can purchase modern, energy-efficient devices such as motion-sensing lights, smart power sockets or even smart AC controllers!

Remember Electricity Monster can help you with finding a sharp rate, electricity connections and same day electricity connections in some instances.

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* We do not compare all energy providers & plans in the market due to commercial arrangements.

Disclaimer:

This publication looks at how much a 4-person household pays a year, on average, on electricity and gas plans from Simply Energy in NSW, VIC, QLD and SA. The information being made available in this document cannot substitute for legally sound advice. No financial decisions should be made based on data from this publication. Individual usage, circumstances and brands could cause usage figures to vary.

Important points to note are:

  • We do not guarantee that the information provided applies to every household in Australia.
  • Significantly, all dollar figures are including GST.
  • Rates are accurate as of March 4, 2019.
  • Specifically, electricity comparisons are on the peak rates in single rate plans, plus their daily electricity supply charges.
  • Similarly, gas comparisons are on the first tranche of usage charges, plus their daily gas supply charges. 
  • Accordingly, electricity rates used are from the retailer website. We have not verified their accuracy.
  • Chiefly, electricity and gas benchmarks used for the average energy usage of households are from the AER website.
  • For Victoria, the Citipower distributor has been used across all electricity retailers.
  • In NSW, the Ausgrid network is utilised across all electricity retailers.
  • For QLD, we have chosen the Energex network across all electricity retailers.
  • In SA, SA Power Networks distributor has been chosen for use across all electricity retailers.
  • Overall, star ratings for the price are calculated by comparing the prices offered in each state, to the average prices offered by AGL, Origin and Energy Australia

Written by Alan Koshy
February 7, 2019

Comments (2)

  1. Hellene Burling says:

    WA is not mentioned.
    How does this company rate in WA?

    1. Alan Koshy says:

      Hi Hellene, unfortunately, we stay away from WA ratings as there is competition only in the gas market. Electricity for homes is a only provided by two retailers – Synergy and Horizon Power. We must mention that Simply Energy has an excellent gas deal for WA homes that gives a massive 38% discount! Call Electricity Monster on 1300 232 848 to see what we can set up for your home!

      Alan from Electricity Monster

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