Key Highlights
When was the last time you checked your electricity rate? If you’re like most Aussies, you might not have reviewed it in a while—or maybe not at all. It’s just electricity, right? But here’s the thing: the energy market is constantly changing, and staying on the same plan could mean you’re missing out on better value. According to the ACCC findings in 2023, they found that consumers who don’t regularly shop around for a competitive deal experience higher prices. Almost half were paying the Default Offer price or more, and 79% were paying more than the median price offered to new customers. Are you part of this statistic? Let’s break it down and help you decide if it’s time for a switch.
While it can be a great way to lower energy costs, rushing into a new plan without doing your homework can lead to a higher bill and an unhealthy dose of frustration. To help you make an informed decision, we’ve rounded up six common mistakes people make when switching energy providers — and, more importantly, how to avoid them.
- When shopping for a new plan, try to avoid focusing solely on the price of the plan.
- If your benefit period has expired, your energy bills could be higher.
- Regardless of whether you’re on a competitive rate, shopping around is still recommended to get the best value.
- An energy broker compares plans on your behalf in order to find a tailored plan that’s competitively priced and unique to your household.
What is a “Competitive” Electricity Plan?
The term “competitive plan” might sound a bit vague to the average energy customer. Does competitive mean the cheapest? Not quite. A competitive energy plan typically gives you the best value—not just a lower cost but a combination of fair rates, inclusive features, and flexibility that’s tailored to your household’s usage, budget, and needs.
First off, yes—rates matter. If you’re paying above the Default Market Offer (DMO) or the Victorian Default Offer (VDO), you’re likely spending more than necessary (we’ll cover more about the DMO and VDO further below). These offers are set as a fair price benchmark, so paying more than this could mean you’re not getting the best deal possible. But, while rates are a big part of it, they’re only one factor to consider. True value comes from a plan that’s built around how you use energy.
One key part of that value is promotions. Many energy providers offer promotional offers or discounts—like getting a one-off discount for signing up, opting for paperless bills via email, or even bundling your electricity, gas or internet together. These discounts can give you a break on costs, but don’t forget: some are introductory offers that expire after a set period, and once they’re gone, you might find yourself paying higher rates. If you’re on a plan with a promotional offer, it’s worth checking when your benefit period is set to end so you understand what rate you’ll be transferred to and how much more you could be paying.
Next, think about the type of tariff you are on. Tariffs vary, with two of the more common tariffs being flat-rate tariffs and time-of-use (TOU) tariffs. The right tariff for you depends on how and when you use energy. For instance, a time-of-use plan might work well if you’re home mostly during the day or use energy-intensive appliances during the evening. On the other hand, if you’re cycling through energy and using multiple electronics, appliances, and other devices, a flat-rate plan might be more straightforward and predictable. Matching your plan type to your household’s usage profile is an effective way to make sure you’re getting a plan that works for you.
Many energy providers offer mobile apps that allow you to monitor your real-time usage if you’re looking to get a more in-depth look at how you use your energy.
At the end of the day, a competitive energy plan should provide the best value based on your household. The energy market is constantly changing, and so is your energy usage. By regularly checking your plan and seeing what’s out there, you’re not only staying on top of costs but making sure you’re actually getting good value out of every dollar you spend. So, if it’s been a while since you shopped around, maybe now is the time to explore your options and see if there’s a plan that’s truly a better fit for you.
Does Shopping Around Actually Make a Difference?
Shopping around and comparing energy plans on a regular basis can make a real difference in how much you pay. The energy market is highly competitive, with new offers appearing all the time. This competition is great for consumers like you because providers constantly come out with new offers to win your business.
Many energy retailers attract new customers with discounted offers but then gradually increase prices, leaving long-term customers at higher, uncompetitive rates. If you haven’t checked or switched plans in the last year, you could be missing out on a better offer with lower rates, a higher solar feed-in tariff, or even better customer support from the provider. Think of it like car insurance: you wouldn’t pay for a policy year after year without shopping around for a better rate.
If you’ve been with the same provider for a while, you might not be getting the best deal anymore. Many energy plans offer a “benefit period” for new customers, where discounts and promotional rates apply. However, once that period expires, your bill could jump up as those discounts fall off, leaving you with higher rates. For example, you might have signed up for a plan with a generous promotional offer, but after 12 months, that discount might disappear. Suddenly, a bill that was manageable can feel unexpectedly more expensive. The ACCC and Australian Energy Regulator (AER) have found that consumers who compare plans regularly are much more likely to save compared to those who don’t.
If it’s been over a year since you last reviewed your energy plan, now’s the time to shop around and potentially switch to a more competitive rate.
How Does the VDO and DMO Affect Plan Prices?
The Australian government sets benchmark prices known as the Default Market Offer (DMO) and Victorian Default Offer (VDO) to protect consumers from unfairly high charges. However, these default rates are adjusted annually, and if your current plan exceeds these benchmarks, it’s time to shop around. Regular comparisons can help ensure you’re not paying more than the regulated fair price.
The DMO acts as a safety net for electricity prices, set by the Australian Energy Regulator (AER) to protect households and small businesses from overpaying for electricity. The DMO is relevant in regions like South Australia, New South Wales, and Southeast Queensland.
In Victoria, there's a similar safeguard in place known as the Victorian Default Offer (VDO). The VDO is managed by the Essential Services Commission, which is Victoria's energy price regulator. The goal of the VDO is simple: to provide Victorian consumers access to a fair energy deal even if they are unable or unwilling to engage in the retail market.
Remember, the DMO isn’t meant to be the cheapest option on the market—it’s only a ‘reference price’ for customers to compare plans. In fact, many competitive energy plans could save you hundreds of dollars compared to the DMO. On the other hand, the VDO is designed to be more competitive, giving Victorian energy customers a better chance of finding fair rates without needing to hunt for deals. If you're looking to save, it's still a good idea to shop around for plans that are lower than these default offers.
What Are Common Mistakes People Make When Switching Plans?
Switching electricity plans can seem like a simple way to save money, but many Aussies make costly mistakes that limit their savings—or worse, increase their bills. It’s tempting to assume that any new plan will be better than your current one, but this isn’t always true.
For one, have you looked into your energy provider’s financial stability? If you’re not following the energy market closely, it’s not necessarily the most exciting topic to explore in your free time. In Australia, several energy companies have gone under in recent years, leaving their customers to find new providers on short notice. The energy market can be unpredictable, and smaller or niche providers sometimes struggle to stay in business, especially when energy prices spike or market conditions change. If a provider goes out of business, it can mean extra stress and effort for customers, from calling around to find a new provider to going through the entire reconnection process again. So, when you’re choosing a plan, it’s worth considering not only the rates but also the provider’s stability.
It’s important to remember that no two energy plans are the same. Sure, energy is energy at the end of the day, but you also need to separate the brand from the utility. Not every provider will offer your particular household a plan that gives you the best value for your money. For example, if you’re an avid movie buff, you could benefit from a plan that offers a free entertainment subscription. Or, if you own a solar system, a high feed-in tariff rate could offset your energy costs—and subsequently lower your bills. Maybe you prefer convenience and want to bundle your electricity and gas with one provider; there are several retailers that offer bundle discounts, which could be a win-win for you. Regardless, the key factor in all of this is understanding your usage profile and how you use energy during a typical day. This lays the foundation for what plan gives you the best bang for your buck.
What Factors Affect Energy Plan Prices?
As mentioned above, comparing energy plans is one of the most effective ways to keep your bills under control. For example, with frequent price fluctuations, sticking to one plan year after year could mean paying more than you need to. By regularly comparing options, you’re better positioned to catch a new, more affordable rate that’s more suited to your needs.
Then there are network fees, which are the costs of maintaining the infrastructure that delivers electricity to your home from generation to consumption. This includes everything from power lines and substations to meter maintenance. Network charges are regulated and vary between states and regions, but they’re often passed onto consumers as part of the overall bill.
Do you have a solar system? With renewable energy becoming more prevalent and affordable, getting a competitive solar feed-in tariff is a must. It’s worth noting that solar feed-in tariffs and solar plans vary widely between providers. Some plans offer better incentives if you have solar panels, especially if you are a high exporter. With a high feed-in tariff, the energy your solar panels produce and export can actually offset a significant portion of your electricity costs—or even result in credits on your bill. In turn, this can lower your overall electricity bill. Conversely, if you’re still purchasing power from the grid but have an unfavourable rate with a high feed-in tariff, you could be doing more harm than good. High FiT plans are designed to reward households that export a lot of solar energy back to the grid. If you aren’t exporting a significant amount of excess energy, you aren’t taking full advantage of your solar plan. To get the best value, it’s important to match your plan with your energy habits.
Choosing a plan that rewards you for being a high exporter can make your solar investment pay off even faster. It’s another reason why you should be comparing plans regularly, as feed-in tariffs can change regularly. In fact, while some plans offer base FiTs, notable retailers like Origin Energy, Energy Australia, and AGL cater to solar households with exclusive plans that offer even higher rates per kilowatt-hour exported.
Are You Ready to Find a Better Deal?
If you’ve been googling “Is my electricity plan still competitive?”—chances are, it’s time to check. If you live in a deregulated region of Australia, you have the freedom to choose a competitive plan. So why pay more than you need to? Explore your options so you can get a better deal.
That’s where an energy broker like Electricity Monster can make a real difference. We take the hassle out of comparing energy plans by finding one tailored to your household and usage profile. Are you worried about long, drawn-out phone calls or dealing with filling out paperwork? We make the process easy from start to finish. Best of all, our service is 100% free.
Think of an energy broker as your guide to comparing the best electricity plans in the market. Instead of searching through endless comparison websites or sitting on hold for hours waiting for a representative to take your call, they take care of the process for you right away so you can get a quick solution. If you’ve only switched once or haven’t compared in years, a broker is a great resource to help you navigate the market.
Why spend time going through confusing details when we can do it for you? Contact Electricity Monster today to get started.
Other Reads You Might Like
Disclaimer
This publication is accurate as of 04/09/2024.
Important Points to note are:
- The plans displayed have been taken from the energy fact sheets published on the retailer's website. We do not guarantee that this information is correct or that it applies to every household in Australia.
- Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
- The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
- The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
- The ACTO network has been used to compare gas plans in WA.
- The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different from these estimates if your usage differs from the average amounts used in this calculation.
- The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
- The average electricity price in Victoria is drawn from the Australian Energy Market Commission (AEMC), Residential Electricity Price Trends 2021, Final report, 25 November 2021. This figure reflects the default energy usage of a 2 person household.
- All dollar figures include GST.
- The plans displayed may be different than those advertised.
- The plans offered on this page may not be available in our call center.
- 'Get Best Offer’ is indicative of the best offer available in our database from our partners
- ‘Get More Info’ does not mean we will sign you up for the plan listed. Electricity Monster will provide offers in our database. We do not claim to be affiliated with the retailer.
- When you click 'Sign Up Now' you agree to be contacted by our energy experts. Plans with said button are affiliated with our partnered retailers only.
- Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
- When calculating our rates we include in the price/year estimate the GST (unless otherwise stated), any advertised non-conditional discounts (e.g. guaranteed discount), and any one-off credits.
- What's not included in the price/year estimate are conditional discounts, green energy charges, any concessions or rebates which may apply to you, solar feed-in tariff credits that your solar system could generate.
- The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
Get a Coles or Woolies Voucher
When You Call & Switch Today
- Compare Providers
- 100% Free Service
- Brokered Over 150,000 Deals