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Tango Energy Review

As the retail arm of Pacific Hydro, Tango sees small and medium-sized businesses as their major target market. They have reiterated their commitment to clean and convenient energy sources for their customers, which also includes residential households.

Did you know that you have a choice when it comes to choosing your plan? At Electricity Monster, we compare rates between different electricity providers and our partners to find you the best deal we have available.

Beginning operations in 2012, Tango Energy has recently shifted its headquarters to Geelong, Victoria. Pacific Hydro, of which Tango is a subsidiary, was founded in Australia in 1992 and labels itself as a global renewable energy owner with large installations in Chile, Brazil, and Australia. Pacific Hydro was acquired by China-based power generation giant, State Power Investment Corporation (SPIC) at the beginning of 2016.

This detailed Tango Energy review covers an array of topics you might find useful such as a breakdown of their current energy and gas plans, service areas, potential discounts, and more. Read below to see if Tango Energy is right for you.

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Tango Energy Plans VIC

In the table below, you’ll find a comprehensive breakdown of Tango Energy’s electricity plans offered in VIC

Plan Name % Below VDO* Price/year (Est.)
Value Select 29% $1,037
eSelect 25% $1,175
Home Select 19% $1,271
Standing Offer 0% $1,569

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network. The VDO reference price is: $1,456 / year. Click here to view plan energy fact sheets

Tango Energy Plans NSW

In the table below, you’ll find a comprehensive breakdown of Tango Energy’s electricity plans offered in NSW

Plan Name % Below DMO* Price/year (Est.)
eSelect 9% $1,649
Home Select 3% $1,758
Standing Offer 0% $1,827

*Calculated based on usage of 3900kWh/year for a residential customer on a single rate tariff in the Ausgrid network. The DMO reference price is: $1,810 / year. Click here to view plan energy fact sheets.

Tango Energy Plans QLD

In the table below, you’ll find a comprehensive breakdown of Tango Energy’s electricity plans offered in QLD

Plan Name % Below DMO* Price/year (Est.)
eSelect 6% $1,943
Home Select 5% $1,955
Standing Offer 0% $1,969

*Calculated based on usage of 4600kWh/year for a residential customer on a single rate tariff in the Energex network. The DMO reference price is: $2,066 / year. Click here to view plan energy fact sheets.

Tango Energy Plans SA

In the table below, you’ll find a comprehensive breakdown of Tango Energy’s electricity plans offered in SA

Plan Name % Below DMO* Price/year (Est.)
eSelect 7% $2,069
Home Select 1% $2,206
Standing Offer 0% $2,279

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the SA Power Networks. The DMO reference price is: $2,230 / year. Click here to view plan energy fact sheets.

Tango Energy Gas Plans

Tango Energy currently only retails gas to customers in Victoria. There may be bundle options available. Please consult the retailer directly to enquire about the plan options.

At Electricity Monster, we understand the time-consuming nature of shopping around for gas and energy. Let us do the work for you. With a fast and free consultation, we can work to compare prices with our partners and find you a fair deal.

Tango Energy Electricity Plans

Tango Energy offers a number of unique electricity plans for residents in VIC, NSW, QLD, and SA. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.

Tango Energy Solar Feed-in Tariff Rates

Tango Energy offers a number of competitive solar feed-in tariffs for customers in Victoria, New South Wales, Queensland, and South Australia. The table provided shows the current solar feed-in tariff rates broken down by state.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
VIC 4.90 4.90

Tango Energy and Renewable Energy

Tango Energy is a subsidiary of Pacific Hydro Australia, a renowned renewables generator. Tango does not have any green credentials, but they do offer certified GreenPower on all their energy plans. However, instead of opting in for GreenPower through extra usage fees, Tango offers a dedicated GreenPower plan known as Tango Blue. This plan has 100% GreenPower included.

Tango Energy Online Resources

Customers who want to manage their Tango Energy account can do so by accessing their online portal. They currently do not have a mobile app. Through their dedicated online portal, customers can:

  • Access personal and billing information
  • View payment history
  • View and pay outstanding bills
  • Set up an installment payment plan
  • View and Update your email address, phone number, and more

Tango Energy Business Plans

Tango Energy offers electricity and gas plans for small or medium businesses. Each plan may differ in regards to rates, discounts, and prices so it’s highly recommended that you do your research before making a decision.

However, taking the time out of your busy day to compare business plans can be irritating and stressful, which is where we come in. At Electricity Monster, we can simplify this process by comparing plans and working with you to find the right personalised electricity and gas plan from our partners so you can focus on your business.

Tango Energy Service Area

Are you unsure whether Tango Energy provides gas and electricity in your area? This table breaks down the electricity and gas services offered by Tango Energy. Want to learn more? Give us a call at Electricity Monster today and we’ll guide you through this process.

State Electricity Gas
NSW
VIC
SA
QLD

How Green Is Tango Energy?

Tango Energy partook in a study that showcased how ‘green’ the current Australian energy market is. The Green Electricity Guide by GreenPeace drew data based on a number of different criteria such as carbon emissions, support for renewable energy, and more. Energy retailers currently in operation were then given a score indicative of their overall transition towards renewable energy. In the table provided, the scores range from 0 to 10, with 0 being the lowest.

Tango Energy scored perfect 10s in the categories of ‘Providing clean, renewable energy and ‘Ending coal use by 2030’.

Conversely, Tango dropped the ball in the categories of ‘Halting fossil fuel expansion’, ‘Pollution & environmental harm’, and ‘Transparency in marketing’ scoring 0s across the board.

From an overall standpoint, Tango Energy was graded an above-average 6.49 out of 10. This landed them in the mid-tier of all retailers.

FeatureScore
Carbon Emissions10/10
Decarbonization5/10
Carbon Offset0/10
Renewable Energy3.8/10
Fossil Fuels1.6/10
Energy Efficiency & Demand Response/Management0/10
Transparency6.3/10

Billing and Payment Options

Tango Energy offers customers a wide array of payment options including, but not limited to:

Customers who are struggling to pay their energy and gas bills may be eligible for an extension or financial assistance via their Financial Hardship Program.

  • Direct Debit
  • Credit Card
  • BPay
  • Paypal
  • Post Billpay
  • By Phone

How to Contact Tango Energy

If you have questions regarding your energy and gas bill, you can contact Tango Energy through their online portal located on their website or fill out an enquiry form.

Tango Energy’s customer support line is available between 8:30am and 7pm AEST in VIC, NSW, and QLD, or 8:00am to 6:00pm AEST in SA.

Tango Energy also offers an online customer chat option for customers who prefer not to be on the phone. General enquiries regarding gas and electricity services can be answered via this platform.

Is Tango Energy Right For Me?

Tango Energy offers an array of energy plans that are competitive with the current market. Although they may not be as green as its parent company, Pacific Hydro, they do offer incentives that customers may find appealing, such as fixed rates, a 100% GreenPower plan, and no lock-in contracts – meaning customers can always switch to another retailer when their 12-month benefit period has expired.

But before you make your decision, have you checked out the dozens of retailers currently servicing the Australian energy market? Many of them offer discounts and incentives that can potentially save you money annually. Instead of going through the effort of comparing, let us do the work for you. If you’re keen on finding a better deal, give Electricity Monster a call and we’ll compare providers within our network to find you the best rate we have available.

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Disclaimer:

 

This publication reviews Tango Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 2/07/2024.

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.