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Sumo Energy Review

Are you getting slammed with high electricity bills? Do you want a better deal without having to call provider after provider? We understand your frustration and we’re here to help.

At Electricity Monster, we offer a comprehensive, 100% free service that compares rates with our network of partners to find you a fair deal for a fair price. Remember, when it comes to your power connection, you have the freedom to choose the retailer you want to go with. But with so many different options available, you could be missing out on potential savings, discounts, and incentives. Phone us instead at 1300 232 848 and we’ll help you find the best deal we have available.

Sumo Energy is an Australian-owned utility provider that offers a number of unique electricity and gas plans for both residential and business customers. With discounts on bundling and self-proclaimed low rates, they are an intriguing option. But do they live up to their claims? Our detailed review covers the most important aspects you need to know about Sumo Energy to help you decide whether they are right for you. Read below to learn more.

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Sumo Energy Plans VIC

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in VIC. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest.

Plan Name	% Below VDO*	Price/year (Est.)
Sumo Switch	25%	$1,183
Sumo Assure	12%	$1,387

*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571 / year. Click here for more information.

Sumo Energy Plans NSW

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in NSW. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest.

Plan Name	% Below DMO*	Price/year (Est.)
Sumo Switch	20%	$1,468
Sumo Assure	11%	$1,618

*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.

Sumo Energy Plans QLD

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in QLD. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest.

Plan Name	% Below DMO*	Price/year (Est.)
Sumo Switch	19%	$1,603
Sumo Assure	10%	$1,771

*Queensland electricity rates are based on usage of 4613kWh/year for a residential customer on a single rate tariff in the Energex network, the DMO reference price is: $1,969/ year. Click here for more information.

Sumo Energy Plans SA

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in SA. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest.

Plan Name	% Below DMO*	Price/year (Est.)
Sumo Switch	2%	$2,244

*South Australia electricity rates are based on usage of 4011kWh/year for a residential customer on a single rate tariff in the SA Power Networks, the DMO reference price is: $2,279/ year. Click here for more information.

Sumo Energy Electricity Plans

Sumo Energy offers a range of residential and commercial electricity plans in Queensland, New South Wales, South Australia and Victoria. In addition to basic plans, customers can also take advantage of exclusive bundle deals and other incentives. Below is a list of the current electricity plans offered by Sumo.

Sumo Assure

The Sumo Assure plan is only available online. Customers must also agree to direct debit, eBilling, and e-communication while using this plan. Sumo Assure has no conditional discounts and is available in VIC and NSW. The plan also comes with a small sign-up credit.

Sumo Assure Advantage

The Sumo Assure Advantage has no exit fees or lock-in contracts and is available to customers in Queensland, Victoria as well as South Australia. The plan comes with a monthly billing option and a variable rate. Customers in Queensland can receive a small sign-up credit on this plan.

Sumo Lite

The Sumo Lite plan is a variable rate plan that has zero exit fees and no lock-in contract. Customers can also opt in to monthly billing.

Sumo Gas Plans

Sumo Energy also services gas to customers located in New South Wales or Victoria.

Customers are encouraged to bundle both electricity and gas. Sumo offers an incentive by way of a bill credit if customers choose to opt for a bundled package.

Customers with the Sumo Freedom and Sumo Assure are allowed to sign up to gas services, though customers in Victoria are required to bundle their service with electricity.

At Electricity Monster, we understand how time-consuming it can be to shop for gas and electricity. Our comprehensive service can help you compare rates between our network of providers to find you a fair deal on a plan that suits your personal or professional needs.

Does Sumo Energy Offer Solar Plans?

Sumo Energy offers the Sumo Solar Advantage plan for Queensland residents only. One of the notable conditions of this plan is that the high feed-in tariff is capped to the first 5kWh exported per day. For more on solar feed-in tariff rates, read below.

Sumo Energy Solar Feed-in Tariff Rates

Sumo Energy offers competitive solar feed-in tariff rates for customers in Victoria, New South Wales, Queensland, and South Australia. The table provided shows the current solar feed-in tariff rates each state offers.

State	Minimum FIT (c/kWh)	Maximum FIT (c/kWh)
NSW	3.00	8.10
VIC	4.90	4.90
QLD	2.00	4.00
SA	1.00	1.00

Sumo Energy Service Area

Wondering if Sumo Energy services your area? This table showcases each state where Sumo Energy retails gas and electricity to. Want to learn more? Give us a call at Electricity Monster today.

State	Electricity	Gas
NSW
VIC
SA
QLD

Sumo Energy’s Business Plans

Sumo Energy offers business owners exclusive plans to residents in VIC, NSW, QLD, and SA. Their plans are the Sumo Business Standing Offer plan and the Sumo Freedom Business plan. Both plans offer:

Monthly billing options
Zero exit fees
No lock-in contracts

When the time comes to start comparison shopping, the entire process can be time-consuming. This is where we come in. At Electricity Monster, our team of energy experts compares energy rates amongst our network of partners to help find you a fair deal so you can focus on what matters most – your business.

How Green is Sumo Energy?

This table depicts figures from the 2022 Green Electricity Guide Aviss Consulting report. The 2022 methodology for the study evaluates energy companies based on 6 main criteria with a score of 0 to 10 for each category.

Sumo Energy scored a 3.54 overall which places them in the mid-tier for green energy providers.

Though Sumo Energy may have scored low in categories like supporting renewable energy and transparency in marketing, the Green Electricity Guide credits them for halting fossil fuel expansion.

Sumo Energy is not involved with the extraction of fossil fuels. However, their non-commitment to clean renewable energy and a lack of transparency in their marketing materials could be an issue for some.

Feature	Score
Providing clean, renewable energy	3/10
Ending coal use by 2030	0/10
Halting fossil fuel expansion	10/10
Support for new renewable energy	0.6/10
Pollution & environmental harm	5/10
Transparency in marketing	3/10

Billing and Payment Options

Sumo Energy offers limited billing options that include, but are not limited to:

Quick Pay
Direct Debit
BPAY
Phone Support
Centrepay

Online Resources

Sumo Energy offers online account management via their ‘Quick Pay’ online portal located on their website. Some of the accessible features include:

Manage billing and payment methods
Pay any outstanding bills
View billing statements
Update your personal details
Browse helpful resources

How to Contact Sumo Energy

For general enquiries and billing questions, Sumo Energy offers phone support for the following:

Sales support from 9:00 am – 4:30 pm (AEST) on weekdays
Telco Tech support from 8:30 am – 7:00 pm (AEST) on weekdays
General Support from 9:00 am – 4:30 pm (AEST) on weekdays

Customers can also send an email or fill out their online enquiry form for general questions.

An FAQ page is another resource that can be easily accessed for general answers to commonly asked questions.

Sumo Energy has a variety of support lines for answering daily inquiries from customers regarding payments, service, and technical difficulties. In the case of an electrical emergency or failure, you call Sumo Energy’s 24-hour assistance line which is located on your bill

Is Sumo Energy Right For Me?

Sumo Energy is an enticing option for customers looking for an alternative outside the major energy players. Sumo Energy’s efforts towards incentivising bundle packages can be a selling point for many, alongside their simple plan structure for electricity, gas and Internet.

With that being said, electricity and gas plans vary across states. It is always a good idea for you to take your time when searching for a plan that fits the needs of you and your household or business.

You’ll want to keep all your options available and consider several providers before making a final decision. The good news is Electricity Monster can help. Our energy experts can work within our network of providers to find you a fair deal. There’s no need to wait! Phone us today and schedule a free consultation with our energy experts. We’ll work to get you connected fast and to a fair deal.