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Sumo Energy Review

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Sumo Energy is an Australian-owned utility provider that offers a number of unique electricity and gas plans for both residential and business customers. With discounts on bundling and self-proclaimed low rates, they are an intriguing option. But do they live up to their claims? Our detailed review covers the most important aspects you need to know about Sumo Energy to help you decide whether they are right for you. Read below to learn more.

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Sumo Energy Plans VIC

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in VIC. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest.

Plan Name % Below VDO* Price/year (Est.)
Sumo Switch 25% $1,183
Sumo Assure 12% $1,387

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network. The VDO reference price is: $1,456 / year. Click here to view plan energy fact sheets

Sumo Energy Plans NSW

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in NSW. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest. 

Plan Name % Below DMO* Price/year (Est.)
Sumo Switch 19% $1,464
Sumo Assure 4% $1,739

*Calculated based on usage of 3900kWh/year for a residential customer on a single rate tariff in the Ausgrid network. The DMO reference price is: $1,810 / year. Click here to view plan energy fact sheets.

Sumo Energy Plans QLD

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in QLD. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest. 

Plan Name % Below DMO* Price/year (Est.)
Sumo Switch 23% $1,599
Sumo Assure 15% $1,766

*Calculated based on usage of 4600kWh/year for a residential customer on a single rate tariff in the Energex network. The DMO reference price is: $2,066 / year. Click here to view plan energy fact sheets.

Sumo Energy Plans SA

In the table below, you’ll find a comprehensive breakdown of energy and gas plans offered by Sumo Energy in SA. These rates are updated on a regular basis and may be subject to change. Plan prices are listed in order from lowest to highest. 

Plan Name % Below DMO* Price/year (Est.)
Sumo Switch 12% $1,964
Sumo Assure 11% $1,985
Sumo Standing 0% $2,279

*Calculated based on usage of 4000kWh/year for a residential customer on a single rate tariff in the SA Power Networks. The DMO reference price is: $2,230 / year. Click here to view plan energy fact sheets.

Sumo Energy Electricity Plans

Sumo Energy offers a range of residential and commercial electricity plans in Queensland, New South Wales, South Australia and Victoria. In addition to basic plans, customers can also take advantage of exclusive bundle deals and other incentives. Below is a list of the current electricity plans offered by Sumo.

Sumo Assure

The Sumo Assure plan is only available online. Customers must also agree to direct debit, eBilling, and e-communication while using this plan. Sumo Assure has no conditional discounts and is available in VIC and NSW. The plan also comes with a small sign-up credit.

Sumo Switch

The Sumo Switch plan is a variable rate plan with zero exit fees and a competitive rate. This plan also includes flexible payment options and no lock-in contract so customers can switch to another provider without a penalty. 

Sumo Gas Plans

Sumo Energy also services gas to customers located in New South Wales or Victoria.

Customers are encouraged to bundle both electricity and gas. Sumo offers an incentive by way of a bill credit if customers choose to opt for a bundled package.

Customers with the Sumo Freedom and Sumo Assure are allowed to sign up to gas services, though customers in Victoria are required to bundle their service with electricity.

At Electricity Monster, we understand how time-consuming it can be to shop for gas and electricity. Our comprehensive service can help you compare rates between our network of providers to find you a fair deal on a plan that suits your personal or professional needs.

Does Sumo Energy Offer Solar Plans?

Sumo Energy offers the Sumo Solar Advantage plan for Queensland residents only. One of the notable conditions of this plan is that the high feed-in tariff is capped to the first 5kWh exported per day.  For more on solar feed-in tariff rates, read below.

Sumo Energy Solar Feed-in Tariff Rates

Sumo Energy offers competitive solar feed-in tariff rates for customers in Victoria, New South Wales, Queensland, and South Australia. The table provided shows the current solar feed-in tariff rates each state offers.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
NSW 3.00 8.10
VIC 4.90 4.90
QLD 2.00 4.00
SA 1.00 1.00

Sumo Energy Service Area

Wondering if Sumo Energy services your area? This table showcases each state where Sumo Energy retails gas and electricity to. Want to learn more? Give us a call at Electricity Monster today.

State Electricity Gas
NSW
VIC
SA
QLD

Sumo Energy’s Business Plans

Sumo Energy offers business owners exclusive plans to residents in VIC, NSW, QLD, and SA. Their plans are the Sumo Business Standing Offer plan and the Sumo Freedom Business plan. Both plans offer:

  • Monthly billing options
  • Zero exit fees
  • No lock-in contracts 

When the time comes to start comparison shopping, the entire process can be time-consuming. This is where we come in. At Electricity Monster, our team of energy experts compares energy rates amongst our network of partners to help find you a fair deal so you can focus on what matters most – your business.

How Green is Sumo Energy?

This table depicts figures from the 2022 Green Electricity Guide Aviss Consulting report. The 2022 methodology for the study evaluates energy companies based on 6 main criteria with a score of 0 to 10 for each category.

Sumo Energy scored a 3.54 overall which places them in the mid-tier for green energy providers.

Though Sumo Energy may have scored low in categories like supporting renewable energy and transparency in marketing, the Green Electricity Guide credits them for halting fossil fuel expansion.

Sumo Energy is not involved with the extraction of fossil fuels. However, their non-commitment to clean renewable energy and a lack of transparency in their marketing materials could be an issue for some.

FeatureScore
Providing clean, renewable energy3/10
Ending coal use by 20300/10
Halting fossil fuel expansion10/10
Support for new renewable energy0.6/10
Pollution & environmental harm5/10
Transparency in marketing3/10

Billing and Payment Options

Sumo Energy offers limited billing options that include, but are not limited to:

  • Quick Pay
  • Direct Debit
  • BPAY
  • Phone Support
  • Centrepay

Online Resources

Sumo Energy offers online account management via their ‘Quick Pay’ online portal located on their website. Some of the accessible features include:

  • Manage billing and payment methods
  • Pay any outstanding bills
  • View billing statements
  • Update your personal details
  • Browse helpful resources

How to Contact Sumo Energy

For general enquiries and billing questions, Sumo Energy offers phone support for the following:

  • Sales support from 9:00 am – 4:30 pm (AEST) on weekdays
  • Telco Tech support from 8:30 am – 7:00 pm (AEST) on weekdays
  • General Support from 9:00 am – 4:30 pm (AEST) on weekdays

Customers can also send an email or fill out their online enquiry form for general questions. 

An FAQ page is another resource that can be easily accessed for general answers to commonly asked questions. 

Sumo Energy has a variety of support lines for answering daily inquiries from customers regarding payments, service, and technical difficulties. In the case of an electrical emergency or failure, you call Sumo Energy’s 24-hour assistance line which is located on your bill

Is Sumo Energy Right For Me?

Sumo Energy is an enticing option for customers looking for an alternative outside the major energy players. Sumo Energy’s efforts towards incentivising bundle packages can be a selling point for many, alongside their simple plan structure for electricity, gas and Internet. 

With that being said, electricity and gas plans vary across states. It is always a good idea for you to take your time when searching for a plan that fits the needs of you and your household or business.

You’ll want to keep all your options available and consider several providers before making a final decision. The good news is Electricity Monster can help. Our energy experts can work within our network of providers to find you a fair deal. There’s no need to wait! Phone us today and schedule a free consultation with our energy experts. We’ll work to get you connected fast and to a fair deal.

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Disclaimer:

 

This publication reviews Sumo Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 02/07/2024.

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.