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Simply Energy Review

It shouldn’t come as a surprise that many households are keeping their options open when it comes to choosing an affordable electricity plan. If your contract is coming to an end or you’re looking to set up an energy or gas plan for the first time, it’s crucial that you find the right energy provider – especially since plans can be confusing and you may find yourself stuck with unfavorable electricity rates.

Did you know that you have a choice when it comes to choosing your plan? At Electricity Monster, we compare rates between different energy providers and streamline the search process for you so you don’t have to settle for less.

Founded in 2005 by international power company Engie, Simply Energy has established itself in the Australian energy market by offering unique and innovative discounts and deals via their vast network of partners.

This detailed Simply Energy review covers an array of topics you might find useful such as a breakdown of their current gas and energy plans, service areas, potential discounts, and more. Read below to see if Simply Energy is right for you.

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Simply Energy Plans VIC

In the table below, you’ll find a comprehensive breakdown of Simply Energy’s electricity and gas plans offered in Victoria

Plan Name % Below VDO* Price/year (Est.)
ENGIE Senior 30% $1,099
ENGIE Perks 30% $1,099
ENGIE Saver 29% $1,115
ENGIE Movie Perks 26% $1,162
ENGIE GreenPower 26% $1,167
ENGIE Solar 22% $1,225

*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571 / year. Click here for more information.

Simply Energy Plans NSW

In the table below, you’ll find a comprehensive breakdown of Simply Energy’s electricity and gas plans offered in NSW.

Plan Name % Below DMO* Price/year (Est.)
ENGIE Perks 15% $1,553
ENGIE Senior 15% $1,553
ENGIE NRMA 15% $1,553
ENGIE Saver 14% $1,571
ENGIE GreenPower 11% $1,623
ENGIE Solar NRMA 11% $1,626
ENGIE Solar 9% $1,662

*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.

Simply Energy Plans QLD

In the table below, you’ll find a comprehensive breakdown of Simply Energy’s electricity and gas plans offered in Queensland

Plan Name % Below DMO* Price/year (Est.)
ENGIE Senior 20% $1,575
ENGIE Perks 20% $1,575
ENGIE Saver 19% $1,595
ENGIE GreenPower 16% $1,647
ENGIE Solar 10% $1,772

*Queensland electricity rates are based on usage of 4613kWh/year for a residential customer on a single rate tariff in the Energex network, the DMO reference price is: $1,969/ year. Click here for more information.

Simply Energy Plans SA

In the table below, you’ll find a comprehensive breakdown of Simply Energy’s electricity and gas plans offered in South Australia

Plan Name % Below DMO* Price/year (Est.)
Simply Seniors 10% $2,051
ENGIE Saver 9% $2,074
ENGIE Smarter 9% $2,074
ENGIE GreenPower 7% $2,126
ENGIE Solar 4% $2,188

*South Australia electricity rates are based on usage of 4011kWh/year for a residential customer on a single rate tariff in the SA Power Networks, the DMO reference price is: $2,279/ year. Click here for more information.

Simply Energy Electricity Plans

Simply Energy offers a number of unique electricity plans for residents and business owners in New South Wales, South Australia, Queensland and Victoria. What’s more is that for each of its partnered energy and gas plans, Simply Energy states that customers can receive incentives, vouchers, and other exclusive offers for members of certain clubs or loyalty programs. Be sure to check with the retailer directly to learn more.

Simply Energy Motoring Club Offers

Simply Energy’s partnership with various auto clubs means eligible customers can get access to exclusive deals and/or discounts when they sign up with one of Simply Energy’s electricity and gas plans. It is important to note that some deals may be state-specific and energy rates can vary based on your location. Some of the currently listed deals include:

  • Simply Energy RAA (South Australia) – Exclusive to RAA members, eligible customers who sign up with this plan can receive discounts off their energy bills with no lock-in contracts and no exit fees. 
  • Simply NRMA (New South Wales) – Simply Energy customers can get an exclusive NRMA member-only discount on electricity usage and supply charges. 
  • Simply Blue Perks (Victoria, Queensland, and Western Australia) – Eligible NRMA members can get access to a complimentary 12-month membership to NRMA Blue alongside discount on electricity usage and supply charges.

Simply Movies

Specific to residents in Victoria, the Simply Movies plan offers movie enthusiasts fun perks and discounts as well as carbon neutral energy at no extra cost. By partnering with Village Cinemas, customers may be eligible for deals such as monthly Vrewards points and energy discounts.

Per Simply Energy’s website, customers can receive up to 24,000 Vrewards points (dual fuel) per year when they sign up for the Simply Movies energy and gas plans. These points can be redeemed at any participating Village Cinema. Discounts and benefits may be subject to change so be sure to check with the retailer before.

Simply Energy Saver

As the name suggests, the Simply Energy Saver plan is advertised as their basic plan that offers customers competitive energy charges and discounts.

This plan is available for customers in Victoria, Queensland, South Australia, and Western Australia,

Simply Energy Business Plans

Simply Energy offers electricity and gas plans for small and large businesses. Each plan may differ in regards to rates, discounts, and prices so it’s highly recommended that you do your research before making a decision. With distinctive plans such as the Simply Energy Business Saver and Business NRMA, business owners can choose exactly what they need.

However, thoroughly comparing business plans can be generally time-consuming, which is where we come in. At Electricity Monster, we can simplify this process by comparing prices and working with you to find the right personalised energy and gas plan from our partners so you can focus on what matters most – your business.

Simply Energy Gas Plans

Simply Energy offers gas plans to customers in SA, NSW, VIC and WA. Depending on which state you reside in, you may be eligible for certain benefits and discounts on your plan.

At Electricity Monster, we understand the time-consuming nature of shopping around for gas and energy. Let us do the work for you. With a fast and free consultation, we can work to compare prices with our partners and find you a fair deal.

Simply Energy Solar Plans

Simply Energy can provide assistance to both solar panel owners and residential customers looking to install solar energy panels.

For those that have a solar system already installed, Simply Energy’s free Tracker service provides an assortment of tools and settings to help you monitor and control your energy usage and spending.

On the other hand, customers who are interested in solar power installation can work with Simply Energy’s network of installers, all of whom are Clean Energy Council Accredited, to get a solar energy system up and running.

If you’re already a Simply Energy customer and choose to install solar panels through one of their partnered suppliers, you may be able to enroll in an exclusive plan, known as ‘Simply Energy Solar’.

Virtual Power Plant (VPP) Program

Simply Energy customers can also ‘boost’ the value of their current solar system by enrolling in their Virtual Power Plant (VPP) program. Excess stored energy that you return back to the grid may result in monthly VPP community credits added to your account along with other benefits that may include:

  • A one-off sign up bonus credit
  • Discounts off your electricity and gas usage
  • Additional savings

In order to join the VPP Program, Simply Energy states that you will need to have a solar and a Tesla Powerwall battery installed. Moreover, credits are only available to residents in VIC, NSW, QLD or SA during the Access Benefit Period. Please visit the retailer directly to learn more about this program.

Simply Energy Feed-In Tariff Rates

Simply Energy offers a number of competitive feed-in tariff rates for customers in Victoria, New South Wales, Queensland and South Australia. The table provided shows the current solar feed-in tariff rates broken down by state.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
NSW 5.50 12.00
VIC 4.90 15.00
SA 5.50 15.00
QLD 5.50 7.00

How Green Is Simply Energy?

Simply Energy partook in a study that showcased how ‘green’ the current Australian energy market is.  The report “Alviss Consulting, 2018 Green Electricity Guide Methodology” drew data based on a number of different criteria such as carbon emissions, support for renewable energy, and more. Energy retailers currently in operation were then given a score indicative of their overall transition towards renewable energy.  In the table provided, the scores range from 0 to 10, with 0 being the lowest.

From an overall standpoint, Simply Energy was graded a subpar 4.0 out of 10. This landed them in the middle- to lower-tier of the list, leaving much to be desired.

However, Simply Energy impressed when it came to providing a comprehensive overview of energy efficiency information on their website. Furthermore, their solar export price(s) were generally above state averages.

FeatureScore
Carbon Emissions2/10
Decarbonization5/10
Carbon Offset4/10
Renewable Energy4.5/10
Fossil Fuels4.6/10
Energy Efficiency & Demand Response/Management3.5/10
Transparency5/10

Simply Energy Service Area

Are you unsure whether Simply Energy provides gas and electricity in your area? This table breaks down electricity and gas services offered by Simply Energy. Want to learn more? Give us a call at Electricity Monster today and we’ll guide you through this process.

State Electricity Gas
NSW
VIC
SA
QLD
WA

Simply Energy and Renewable Energy

Simply Energy is making a concerted effort to support the transition to carbon neutral energy by offsetting emissions produced by the generation of electricity at no extra cost to you. According to Simply Energy, they purchase one tonne of emissions offsets for every tonne of emissions that is produced. This is done by way of certificates that meet the standards of the Climate Active.

Billing and Payment

Simply Energy offers customers a wide array of payment options including, but not limited to:

  • Direct Debit
  • Credit Card
  • BPay
  • Paypal
  • Post Billpay
  • By Phone

Customers who are struggling to pay their energy and gas bills may be eligible for an extension or financial assistance via their Financial Hardship Program.

One-Off Bill Extension

Customers may be eligible to extend the due date of their energy and gas bill by sending a request on ‘MyAccount’. You can also request an extension by phone or through their online live chat feature.

Personalised Payment Plan

According to Simply Energy, there are two types of plans to assist those that are having financial difficulties and want to avoid accumulating debt in the future. You can apply for these plans, and view your current payment plan details, through the ‘MyAccount’ portal or by contacting one of Simply Energy’s customer support representatives. Eligibility requirements may vary based on your financial situation.

Simply Energy Online Resources

MyAccount

Residential customers who want to manage and control their Simply Energy account can do so by accessing their online portal or mobile app.

‘MyAccount’ is Simply Energy’s online account management tool where customers can manage their energy account. With MyAccount, customers can:

  • Access your personal and billing information
  • View your payment history
  • Track your electricity, gas, and solar usage
  • View and Pay your bill
  • Request additional time to pay an upcoming bill
  • Set up an instalment payment plan
  • View and Update your email address, phone number, and more

Simply Energy Tracker

Simply Energy offers a specialised service, known as Tracker, for solar panel owners who are signed up with one of their plans. Tracker operates by drawing real-time data straight from your smart meter so you can perform tasks such as:

  • Setting your energy budget
  • Previewing your energy bill
  • Monitoring your energy consumption

Simply Energy also claims they will send customers who are enrolled in the Tracker service weekly emails that include helpful information such as:

  • How much solar is offsetting your energy costs
  • How much energy you are exporting back to the grid
  • How much feed-in credits you have earned
  • Usage daily peak times

How to Contact Simply Energy

If you have questions regarding your energy and gas bill, you can contact Simply Energy through their MyAccount portal located on their website, filling out their enquiry form or through their customer service hotline.

Simply Energy also offers an online feature for customers who prefer not to be on the phone. General enquiries regarding gas and electricity services can be answered via this platform.

Is Simply Energy Right For Me?

Simply Energy has taken a unique approach to the Australian energy market. They offer an array of different plans that include discounts exclusive to members of different clubs, which might catch the eye of customers who are already enrolled. Moreover, for those who are enticed by options, you may want to consider looking more into this energy company.

That being said, even if you are a member of one of their partnered clubs, it is wise to compare plans and shop around to make sure you don't overpay for your energy.

Electricity Monster can help you forgo the nuances of shopping for electricity. With a fast and free consultation, we promise to find you a fair deal. Don’t wait! Call us today!

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Disclaimer:

 

This publication reviews Simply Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 10/05/2024.  

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.