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QEnergy Review
QEnergy is an Australian-owned residential and small business energy provider that claims to offer tailored energy solutions to those in New South Wales, Victoria, Queensland, and South Australia. This article will cover the residential plans offered by QEnergy.
With claims that they offer cheap rates and quality energy service, do they stand up with the rest of the market?
This detailed QEnergy review covers an array of topics you might find useful such as a breakdown of their current electricity and gas plans, service areas, potential discounts, and more. Read below to see if QEnergy is right for you.
QEnergy is not accepting new customers until further notice but if you're looking to switch energy providers, we highly recommend call Electricity Monster at 1300 232 848 to see if you can get a better deal.
QEnergy Plans VIC
QEnergy is currently not accepting new customers. If you're looking for a new connection or want a better deal, call Electricity Monster today.
QEnergy Plans NSW
QEnergy is currently not accepting new customers. If you're looking for a new connection or want a better deal, call Electricity Monster today.
QEnergy Plans SA
QEnergy is currently not accepting new customers. If you're looking for a new connection or want a better deal, call Electricity Monster today.
QEnergy Plans QLD
QEnergy is currently not accepting new customers. If you're looking for a new connection or want a better deal, call Electricity Monster today.
QEnergy Electricity Plans
QEnergy currently offers residential and business plans in VIC, NSW, QLD, and SA. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.
QEnergy Solar Feed-In Tariff Rates
In the table provided, you will find the latest solar tariff feed-in rates that QEnergy offers.
| State | Minimum FIT (c/kWh) | Maximum FIT (c/kWh) |
|---|---|---|
| VIC | 5.20 | 5.20 |
| SA | 6.80 | 6.80 |
QEnergy Online Resources
QEnergy doesn’t offer much in the way of online resources, so customers may have a difficult time accessing their account
Stay ON Program
QEnergy offers a relief program that is designed to help residential customers struggling to pay their bills. When you register for this program, according to QEnergy, you automatically are assigned to an Account Manager who will help create a customised payment plan based on your financial situation.
QEnergy Service Area
Wondering if QEnergy services your area? In the table below, you’ll find a list of all the states QEnergy offers gas and electricity services to:
| State | Electricity | Gas |
|---|---|---|
| NSW | ||
| VIC | ||
| SA | ||
| QLD |
Billing and Payment
QEnergy accepts numerous flexible payment options including, but not limited to:
- Online
- Direct Debit
- Phone
- BPAY
- In Person
- Centrepay
How to Contact QEnergy
Qenergy offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, solar installation enquiries, batteries, and more.
Billing questions and concerns can be answered via their customer support line, email correspondence, or online account portal.
Is QEnergy Right for Me?
QEnergy offers your typical run-of-the-mill plans and rates in most states. In terms of features, rewards, and solar feed-in tariffs, QEnergy doesn’t claim to invent anything new and gives customers ‘competitive plans’ based on the current market.
That being said, even if you are keen to sign up with this retailer, it is wise to compare plans and shop around to ensure you sign up for a plan that’s ideal for you.
Electricity Monster can help you forgo the nuances of shopping for electricity. With a fast and free consultation, we’ll help you find a fair deal. Don’t wait! Call us today!
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Disclaimer:
This publication reviews QEnergy’s plans in NSW, QLD, VIC, and SA published on their website as of 07/04/2024.
Important Points to note are:
- The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.
- Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
- The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
- The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
- The ACTO network has been used to compare gas plans in WA.
- The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
- The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
- All dollar figures include GST.
- Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
- When calculating our rates we include in the price/year estimate the GST (unless otherwise stated), any advertised non-conditional discounts (e.g. guaranteed discount), and any one-off credits.
- What’s not included in the price/year estimate are conditional discounts, green energy charges, any concessions or rebates which may apply to you, solar feed-in tariff credits that your solar system could generate.
- The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
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