Powershop Review - Need a New Connection?

Premium Partner of Electricity Monster

  • Duel-Fuel
  • No Lock-In Contracts
  • Powershop App

We do not compare all energy providers and have commercial arrangements with our partners. 3 minute pick up guarantee explained: If we don’t answer our connection hotline in 3 mins or less. We will give you an extra $25 store voucher only when you sign up for a utility plan with our service. Electricity Monster is a 100% free service for consumers; Powershop is a Premium Partner of Electricity Monster. Same-day connections are not available in all areas or for all properties; see our full terms and conditions for more info. Full terms here.

Powershop Review and Rates

Wondering if Powershop has the right energy plan for you? Whether you are trying to set up a new electricity plan for your home or business, or just want to inquire about what Powershop is all about; Electricity Monster can take out all the guesswork and provide you with the most relevant and up-to-date information you need to make an informed decision today. 

Powershop offers a variety of residential and business electricity plans in VIC, NSW, South East QLD, and SA. Part of Shell Energy Australia, Powershop is pushing boundaries in the energy market with its market-leading app, revolving promotional discounts, and competitive rates.

Voucher Heading
Voucher Coupon
GET OUR BEST OFFER & GET A $50* VOUCHER
WHEN YOU CALL & SWITCH TODAY

Powershop Plans VIC

In the table below, you will find a summary of the latest residential plans offered by Powershop Australia in Victoria (VIC). These plans are organised by the lowest to highest in terms of pricing. Before committing to the plan of your choice, be sure to check the details with the retailer first.

Plan Name % Below VDO* Price/year (Est.)
Power House 22.90% $1,209
Power Offset 4.80% $1,495

*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571 / year. Click here for more information.

Powershop Plans NSW

In the table below, you will find a summary of the latest plans offered by Powershop Australia in NSW. These plans are organised by the lowest to highest in terms of pricing. Note that Powershop gas is only available in limited areas of New South Wales. Check with the retailer to learn more

Plan Name % Below DMO* Price/year (Est.)
Power House 22% $1,424
Power Offset 3.50% $1,763

*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.

Powershop Plans SA

In the table below, you will find a summary of the latest residential plans offered by Powershop Australia in South Australia (SA). These plans are organised by the lowest to highest in terms of pricing. Before committing to the plan of your choice, be sure to check the details with the retailer first.

Plan Name % Below DMO* Price/year (Est.)
Power House 8.70% $2,081
Power Offset 3.90% $2,189

*South Australia electricity rates are based on usage of 4011kWh/year for a residential customer on a single rate tariff in the SA Power Networks, the DMO reference price is: $2,279/ year. Click here for more information.

Powershop Plans QLD

In the table below, you will find a summary of the latest residential plans offered by Powershop Australia in South East Queensland (SEQ). These plans are organised by the lowest to highest in terms of pricing. Before committing to the plan of your choice, be sure to check the details with the retailer first.

Plan Name % Below DMO* Price/year (Est.)
Switch Saver 17.60% $1,621
Power Offset 4% $1,890

*Queensland electricity rates are based on usage of 4613kWh/year for a residential customer on a single rate tariff in the Energex network, the DMO reference price is: $1,969/ year. Click here for more information.

Powershop’s Electricity Plans

Powershop offers standard residential electricity plans with competitive offers. Customers can also purchase “Powerpacks”, which are essentially packs of energy that can be bought incrementally. This tends to deviate from your typical energy plan where your total electricity consumption calculated during a quarter is sent in a scheduled billing cycle. Powerpacks can be purchased on Powershop’s online store or mobile app. 

Prices may incur a daily fixed charge on top of your standard power usage. This may vary depending on your location and other factors.

100% Carbon Neutral

The 100% Carbon Neutral pack is an alternate plan that offsets any carbon emissions associated with the energy you are using at no additional cost. It is important to note that there are no exit fees applicable to this plan. However, a variable rate should be expected.

GreenPower Powerpack

The GreenPower Powerpack was designed for customers who are looking to lower their energy’s carbon footprint. For a small, additional premium, you can contribute to the government-accredited program known as GreenPower which advocates for cleaner energy in Australia.

Top Up Pack

The Top Up pack caters to those that want more financial flexibility. While they do not include a discount or any power deals, customers have the option to purchase a specified amount of energy to better suit their lifestyle and budget.

Future Savings Powerpack

The Future Savings Pack caters to those who are looking to pay their energy bills months in advance while also receiving a discount at the same time. According to Powershop, these applicable savings may be larger depending on how far in advance you choose to pay. However, because this pack is reliant on your state’s energy usage estimate, it should be noted that prices may be higher.

Loyalty and Rewards Powerpack

In order to show appreciation to their customers, Powershop will send out Loyalty and Rewards packs accompanied by an email that contain discounts and special offers, and power deals catered to your current plan.

Powershop Gas Plans

Powershop currently offers gas to residents and business owners in Victoria, with plans on expanding to other states in the future. 

Powershop Business Plans

Powershop can provide small businesses and large commercial properties with a competitive energy plan.

Power plans and electricity rates may vary based on your location. If you are looking for assistance on choosing a business energy plan that is right for you, contact our friendly advisors at 1300 232 848 today.

Powershop Feed In Tariff Rates

Powershop offers competitive feed-in tariffs (FIT) for solar panel owners. In this table, you will find a breakdown of the feed-in tariff rates that Powershop offers in Victoria, New South Wales, South Australia, and South East Queensland.

State Minimum FIT (c/kWh) Maximum FIT (c/kWh)
SA 5.00 5.00
VIC 5.20 5.20
NSW 1.40 5.00
QLD 5.00 5.00

Powershop Solar Plans

Powershop offers support to solar panel owners in a number of ways. For one, customers can access Powershop’s tech-savvy tools to track their solar energy usage and production as well as excess energy fed back into the grid. It should be noted that a smart meter needs to be installed in order to gain full access to these tools. Powershop also offers through its website a free quote for solar panel installation.

Powershop Green Energy

In the table provided, we summarise how Powershop ranked in terms of environmental credentials and performance when compared to other power providers in the Australian market. Data is pulled from the report “Alviss Consulting, 2018 Green Electricity Guide Methodology”. These raw score numbers are indicative of how well Powershop fared when it came to seven criteria and is measured on a 0 to 10 scale. 

In terms of overall performance, Powershop electricity received a near-perfect score of 9.7 for how invested they are in moving towards cleaner energy. In nearly every category, Powershop either tied or ousted their competition, showcasing above-average environmental credentials for an electricity retailer. 

The lowest score received, albeit still impressive, 8.0 out of 10 was in the category of carbon offset.

FeatureScore
Carbon Emissions10/10
Decarbonization10/10
Carbon Offset8/10
Renewable Energy9.5/10
Fossil Fuels10/10
Energy Efficiency & Demand Response/Management10/10
Transparency10/10

Powershop Electricity Generation

Powershop currently has nine hydro power stations and wind farms in Australia, which include:

  • Mt. Millar Wind Farm (Eyre Peninsula, South Australia): 180 GWh per year (35 turbines)
  • Mt. Mercer Wind Farm (Mount Mercer, Victoria): 400 GWh per year (64 turbines)
  • Hepburn Wind Farm (Leonard’s Hill, Victoria): 11 GWh per year (2 turbines – Gale and Gusto)
  • Salt Creek Wind Farm (Woorndoo, Victoria): 172 GWh per year 
  • Crudine Ridge Wind Farm (Pyramul, NSW): 414 GWh per year
  • Hume Hydro (Hume Dam, Murray River, NSW): 203 GWh per year
  • Burrinjuck Hydro (Burrinjuck Dam, Murrumbidgee River, NSW): 81 GWh per year
  • Keepit Hydro (Namoi River, NSW): 10 GWh per year
  • Blue Rock Hydro (Tanjil, Victoria): 9 GWh per year

Powershop Service Area

If you are wondering whether Powershop services your area, the table below will provide you a summary of energy and gas services broken down by state.

State Electricity Gas
NSW
VIC
SA
QLD

Powershop Billing and Payment

Powershop aims to simplify the means of paying your power bills. With multiple payment options and online account management, customers can access what they need at any time.

Payment Options

Powershop accepts multiple payment options such as: bank account direct debit, credit card or debit card (processing fees may apply for credit and debit transactions), and even cash through their Powershop Recharge Card.

Refund Policy

Powershop also allows its customers to refund their Powerpacks if they wish. Whether they are not satisfied or they have simply changed their mind, customers may be entitled to a full refund. For more on their refund policy, contact Powershop directly.

Payment Arrangements

Customers that are facing financial difficulties may be eligible for assistance. According to Powershop, there are an array of options to prevent their customers from losing access to their electricity. Some of them may include:

  • Extension of the due date of the bill for one billing cycle.
  • Setting up a payment arrangement to better manage your annual electricity costs.
  • Applying discount(s) or providing the option to pay power in advance.

Please note that not all of these arrangements may be applicable to your account and it is important that you speak to the electricity provider directly to learn more.

Powershop Online Resources

Consumers can gain insight on their energy usage via Powershop’s ‘smart online tools’ and mobile app. According to their website, Powershop allows energy consumers to track what activities are driving their power consumption, how many days their power is expected to last, and shop for the latest electricity deals. The company also offers incentives and additional discounts that revolve around the consumer’s needs.

Powershop Smart Meter

In order to get the most out of Powershop’s online tools and mobile app, you may want to consider installing a smart meter in your home or business. Along with remote access, Powershop claims that customers will have live info about their electricity usage which can help with budget management. Powershop also offers customers solar meter installation with little to no cost. Contact them directly for more information. 

If you are a solar panel owner, you may also be eligible for a Powershop smart meter. However, you will need to confirm whether your feed is Gross or Net. This can be done by visiting their website and filling out the appropriate Powershop contact form.

How to Contact Powershop

Have questions or concerns about your energy account? Powershop’s customer support team is available Monday to Friday between the hours of 8am to 7pm AEDT.  

You can also reach them via Skype, email or by filling out their enquiry form which is located on the Contact Us section in their website. 

Disputes, complaints, and feedback can also be handled through their online help section. Simply visit their website and fill out the required forms.

Is Powershop Right For Me?

Powershop is an intriguing energy retailer for homeowners who are searching for a unique way to shop for energy. With a multitude of online tools and competitive rates, Powershop is bringing a refreshing perspective on the current energy market. 

If you are curious about how much money you can save by switching to Powershop, our energy experts at Electricity Monster are on standby to help guide you through the selection process. Give us a call today!

Other Reads You Might Like

Check Out The Average Electricity Cost Per kWh In Your State!

Read more

7 Reasons Why You Should Use an Energy Broker

Read more

5 things you should know about when choosing a new electricity provider

Read more

The Best and Cheapest Electricity Deals New South Wales Has On Offer

Read more

Disclaimer:

 

This publication reviews Powershop Energy’s plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 10/05/2024.

 

Important Points to note are:

 

  • The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia. 
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
  • The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
  • The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
  • The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
  • The ACTO network has been used to compare gas plans in WA.
  • The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation. 
  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
  • All dollar figures include GST.