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Powerdirect Review
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A subsidiary of AGL Energy, Powerdirect claims to offer a streamlined power solution for homeowners and business customers in Victoria, New South Wales, Queensland and South Australia. Read below to learn more.
Powerdirect has announced that all existing customers will be transferred to AGL as of October 15, 2022. Market offers have been switched off and Powerdirect is no longer accepting new customers.
Powerdirect Plans VIC
Please note, Powerdirect is no longer offering market retail electricity plans to new customers.
Powerdirect Plans NSW
Please note, Powerdirect is no longer offering market retail electricity plans to new customers.
Powerdirect Plans SA
Please note, Powerdirect is no longer offering market retail electricity plans to new customers.
Powerdirect Plans QLD
Please note, Powerdirect is no longer offering market retail electricity plans to new customers.
Powerdirect Business Electricity Plans
Powerdirect is widely known as a business energy specialist. This being said, customers can expect a standard plan similar to their residential ‘Rate Saver’ plan, but catered towards business owners.
Are you wondering whether this plan is right for your business? As an owner, it’s vital that you take the necessary steps to find a suitable electricity plan for your business. However, this process can be particularly time-consuming, which is where we come in. At Electricity Monster, we compare prices between our partnered energy providers and work with you to find the right personalised energy and gas plan so you can focus on what matters most – your business.
Powerdirect’s Electricity Plans
Powerdirect currently offers a standard residential electricity plan for each state – known as their ‘Rate Saver’ plan. Available for households in VIC, NSW, QLD and SA, customers can enjoy a fixed rate and no exit fees, per Powerdirect.
Billing and Payment
Although Powerdirect does not offer online billing at the moment, there are numerous other flexible payment methods available. Some of these include:
- Direct Debit / Credit Card
- BPay
- Phone
- Post Office (or the Post Billpay website)
- Centrepay
Bill Smoothing
Powerdirect offers a ‘bill smoothing’ option for customers who want to help budget better and avoid ‘bill shock’ throughout the year. By choosing this option, Powerdirect will estimate what your annual energy costs will be. You will then need to pay this amount in regular installments (i.e. monthly or fortnightly).
Powerdirect Solar Feed-In Tariffs
Does Powerdirect Offer Solar?
Powerdirect currently does not offer any specific solar energy plans. Customers however, can take advantage of their solar feed-in tariffs for energy that goes back into the grid. Keep in mind a solar energy system must be installed in order to be eligible for feed-in tariffs. To learn more, contact the energy supplier directly.
How Green is Powerdirect?
Powerdirect took part in a study that focused on how current electricity providers in the Australian market are doing in regards to supporting a renewable future. Data drawn from the report “Alviss Consulting, 2018 Green Electricity Guide Methodology” was categorised into seven different criteria that measured important factors that enhanced/hindered green energy efforts such as carbon emissions, support for decarbonisation, and more. Each electricity retailer was then given an overall performance score alongside a star rating, indicative of how well they performed.
Powerdirect received a 5.5 out of 10 in overall performance. Albeit an average score, this was enough to land them in the mid- to high-tier of retailers mainly due to Powerdirect’s “strong public position against future investments in fossil fuels”.
Powerdirect’s shortcomings revolved around high emissions intensity and investments in coal power stations, via their parent company AGL Energy.
| Feature | Score |
|---|---|
| Carbon Emissions | 3/10 |
| Decarbonization | 10/10 |
| Carbon Offset | 4.4/10 |
| Renewable Energy | 4/10 |
| Fossil Fuels | 8/10 |
| Energy Efficiency & Demand Response/Management | 2.5/10 |
| Transparency | 7.5/10 |
Financial Assistance
Powerdirect offers assistance for residential customers who are experiencing temporary or long-term financial hardship. Currently, Powerdirect offers two programs that vary based on your state.
Payment Support Victoria is exclusive to Victorian customers while Staying Connected caters to those in NSW, SA and QLD.
Any enquiries related to these financial hardship programs should be directed to Powerdirect’s customer service team.
How to Contact Powerdirect?
Powerdirect offers a number of contact and support services for customers seeking general enquiries or billing assistance.
Is Powerdirect Right For Me?
Powerdirect is an appealing option due to its relatively simple approach to electricity plans. Those who prefer a standard plan with competitive-priced rates may find Powerdirect Electricity suitable for their personal and professional needs.
But, before you make your decision, we cannot stress enough how important it is to shop around. With so many options currently available on the Australian energy retailer market, you could be passing up on a good deal by choosing to go with a standard household name that you're accustomed to seeing.
At Electricity Monster, we offer premium assistance and guidance when it comes to finding the right energy plan. Ready to learn more? Give us a call today and see how we can help.
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Disclaimer:
This publication reviews Powerdirect plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 09/08/2024.
Important Points to note are:
- The plans displayed have been taken from the energy fact sheets published on the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.
- Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
- The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
- The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
- The ACTO network has been used to compare gas plans in WA.
- The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
- The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
- All dollar figures include GST.
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