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Energy Locals Review
Boasting the twin distinctions of being Australia’s first 100% carbon-neutral energy retailer and a 100% Australia-owned enterprise, Energy Locals is concentrated on what’s healthiest for Australians and the country’s valuable resources.
With no lock-in contracts or exit fees, it is easy to see the appeal of Energy Locals. Additionally, the company has solar plans available with competitive feed-in tariff rates.
They showcase their commitment to transparency by being the only Australian energy company that provides a line-by-line breakdown of what makes up your energy bill. If you’re interested in smaller providers like Energy Locals, let us help you compare electricity rates from our list of partners.
Did you know that you have a choice when it comes to choosing your electricity? At Electricity Monster, we compare rates between our partnered electricity providers to find you the best deal we have available. Call us today on 1300 232 848 to see how we can help.
This detailed Energy Locals review covers an array of topics you might find useful such as a breakdown of their current energy and gas plans, service areas, potential discounts, and more. Read below to see if Energy Locals is right for you.
Energy Locals Plans VIC
In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Energy Locals in Victoria (VIC). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.
| Plan Name | % Below VDO* | Price/year (Est.) |
|---|---|---|
| Online Member | 12% | $1,388 |
| Local Member | 5% | $1,484 |
*Victoria electricity rates are based on usage of 4000kWh/year for a residential customer on a single rate tariff in the Citipower network, the VDO reference price is: $1,571 / year. Click here for more information.
Energy Locals Plans NSW
In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Energy Locals in New South Wales (NSW). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
| Online Member | 16% | $1,540 |
| Local Member | 7% | $1,698 |
*New South Wales electricity rates are based on usage of 3911kWh/year for a residential customer on a single rate tariff in the Ausgrid network, the DMO reference price is: $1,827 / year. Click here for more information.
Energy Locals Plans QLD
In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Energy Locals in Queensland (QLD). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
| Online Member | 11% | $1,748 |
| Local Member | 8% | $1,814 |
*Queensland electricity rates are based on usage of 4613kWh/year for a residential customer on a single rate tariff in the Energex network, the DMO reference price is: $1,969/ year. Click here for more information.
Energy Locals Plans SA
In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Energy Locals in South Australia (SA). Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
| Online Member | 18% | $1,861 |
| Local Member EL | 8% | $2,088 |
*South Australia electricity rates are based on usage of 4011kWh/year for a residential customer on a single rate tariff in the SA Power Networks, the DMO reference price is: $2,279/ year. Click here for more information.
Energy Locals Plans ACT
In the table below, we have compiled a list of the most up-to-date electricity and gas plans offered by Energy Locals in ACT. Rates listed are organised from lowest to highest. To learn more, contact the retailer directly.
| Plan Name | % Below DMO* | Price/year (Est.) |
|---|---|---|
| Online Member | 6% | $2,030 |
| Local Member | 3% | $2,090 |
*Australian Capital Territory electricity rates are based on usage of 6100kWh/year for a residential customer on a single rate tariff in the Evoenergy network, the DMO reference price is: $2,152 / year. Click here for more information.
Energy Locals Service Area
Wondering if Energy Locals services your area? In the table below, you’ll find a list of all of the states that Energy Locals offers gas and electricity services to:
| State | Electricity | Gas |
|---|---|---|
| NSW | ||
| VIC | ||
| ACT | ||
| SA | ||
| QLD |
Energy Locals Solar Feed-In Tariff Rates
In the table provided, you will find the latest solar tariff feed-in rates that Energy Locals offers in Victoria, South Australia, New South Wales, ACT, and Queensland.
| State | Minimum FIT (c/kWh) | Maximum FIT (c/kWh) |
|---|---|---|
| NSW | 5.00 | 3.00 |
| QLD | 10.70 | 10.70 |
| SA | 6.00 | 6.00 |
| VIC | 5.00 | 5.00 |
| ACT | 7.10 | 7.10 |
Energy Locals Electricity Plans
Energy Locals offers a number of unique electricity plans for residents in VIC, NSW, QLD, ACT and SA. Due to the current volatility of the energy market, some plans may not be available in your state. Be sure to check with the retailer directly to learn more about plan availability.
Energy Locals Online Resources
Energy Locals customers generally handle their billing and payment needs though their online account, “MyAccount”. There, customers have the option to:
- View billing history
- Change payment method
- Pay any due bills
- Manage contact information
- Track electricity usage
- Read the latest energy-saving tips
Energy Locals Business Plans
Energy Locals retails electricity and gas plans for both small to medium businesses as well as larger enterprises. With distinctive plans, business owners can choose exactly what they need.
Business electricity plans and rates may vary based on region. If you are looking for assistance on choosing a business energy plan that is right for you, contact our expert energy experts at 1300 232 848 today.
Billing and Payment
Energy Locals accepts an array of flexible payment options including, but not limited to:
- Credit Card
- Direct Debit
- Electronic Funds Transfer (ETF)
- BPAY
- Post
- Bill Smoothing
- Centrepay
How Green is Energy Locals?
Energy Locals is well known for enabling a number of community renewable energy efforts with incentives that include Indigo Power, CoPower, and Manilla Solar. The majority of this company is owned by Quinbrook Infrastructure Partners, a renewable energy investment fund.
Energy Locals partook in a study that documented its efforts toward supporting renewable energy sources. Data drawn from the Green Electricity Guide by GreenPeace is categorised into six different criteria that measure numerous aspects such as providing clean, renewable energy, pollution & environmental harm, and more. The energy companies are then given a score from 0 to 10, with 0 being the lowest.
Energy Locals delivers when it comes to their efforts towards supporting renewable energy. With their only subpar score coming from their generation of clean and renewable energy, the green retailer excelled in nearly every other category.
Overall, Energy Locals scored an impressive 8.06 out of 10 with GreenPeace listing them as the third highest scoring energy retailer in their entire guide.
| Feature | Score |
|---|---|
| Providing clean, renewable energy | 4/10 |
| Ending coal use by 2030 | 8/10 |
| Halting fossil fuel expansion | 10/10 |
| Support for new renewable energy | 8.6/10 |
| Pollution & environmental harm | 8/10 |
| Transparency in marketing | 8/10 |
How to Contact Energy Locals
Energy Locals offers numerous ways to get ahold of them when it comes to general enquiries, billing questions, and more.
Billing questions and concerns can be answered via their phone support line, email correspondence, or through their online account management portal.
Is Energy Locals Right for Me?
The Australian-owned energy retailer boasts an impressive renewable energy portfolio, simple energy plans, and competitive solar FiT rates. By offering customers fixed wholesale energy rates for a monthly membership fee, customers may find competitive rates when compared to the market as a whole.
All of Energy Local’s electricity plans are 100% carbon neutral. By shifting away from the ‘traditional energy model’ and instead claiming to focus on making energy clean, cheap, and fair for households, Energy Locals is an appealing option for those looking to switch to a new provider.
That being said, electricity rates vary from state to state, so it is important to take your time when searching for an electricity or gas plan that fits your needs. Furthermore, you’ll want to keep your options open and consider several retailers before switching. This is where we can help. At Electricity Monster, we work to find you the best deal we have available. If you believe you’re overpaying for electricity, call one of our energy experts today.
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Disclaimer:
This publication reviews Energy Locals plans in VIC, NSW, QLD, SA, ACT, and WA published on their website as of 02/11/2023.
Important Points to note are:
- The plans displayed have been taken from the energy fact sheets published on the retailer's website. We do not guarantee that this information is correct or that it applies to every household in Australia.
- Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
- The Citipower network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Ausgrid network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in NSW.
- The SA Power Networks network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in Victoria.
- The Energex network has been used to compare electricity plans, and the Australian Gas network has been used to compare gas plans in QLD.
- The Evoenergy network has been used to compare electricity plans, and the Jemena gas network has been used to compare gas plans in the ACT.
- The ACTO network has been used to compare gas plans in WA.
- The reference price/VDO/GAS comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
- The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
- All dollar figures include GST.
- Plans from the rate tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.
- Electricity plans are now compared to a regulated price called the Victorian Default Offer (VDO). This makes it easier to compare energy plans across the market. The VDO comparison and annual estimate is calculated based on an average usage customer.
- When calculating our rates we include in the price/year estimate the GST (unless otherwise stated), any advertised non-conditional discounts (e.g. guaranteed discount), and any one-off credits.
- What's not included in the price/year estimate are conditional discounts, green energy charges, any concessions or rebates which may apply to you, solar feed-in tariff credits that your solar system could generate.
- The VDO comparison will differ based on tariff type and location (distribution area). Your actual energy bill may be significantly different to these estimates if your usage differs from the average amounts used in this calculation.
- Energy Fact Sheet for electricity plans and solar feed-in tariffs.
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