Rebates & Concession - Electricity, Power, Gas, Energy – Free Broker • Electricity Monster

Last updated April 13, 2025 by Benjamin Tom

What Answers You’ll Get On This Page:

How Can I Reduce My Energy Bill Further?
Am I Eligible for the Energy Relief Payment?
How Much Money Can I Get?
When Will I Get My Energy Relief Payment?
What If I Live In An Embedded or On-Supplied Network?
What If I Am Not Eligible For the Rebate?

Important Points

In lieu of the energy crisis, the Australian Government, in partnership with state and territory governments, is offering targeted cost-of-living relief for eligible households and small businesses.

This rebate will be automatically deducted from the eligible resident’s energy bills over the next financial year. This means you do not need to apply anywhere to receive this rebate.

Eligibility requirements vary based on your energy account, whether you received a previous payment, and more.
The rebate amount is dependent on where you live.
Your rebate amount may be spread out or paid in one lump sum.

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How Can I Reduce My Energy Bill Further?

If you think you’re paying more for electricity, it’s possible you are. One of the easiest ways you can lower your bill is to compare energy plans and switch to a more competitive rate. Most retailers offer a benefit period that ends after a specified period (i.e. 12 months). Once this promotional period ends, you may be paying more than necessary. At Electricity Monster, we can help you potentially lower your bill by comparing rates and finding you a fair deal from our network of partnered retailers. Click on the link below to get our best deal and a $50 voucher.

Am I Eligible for the Energy Relief Payment?

According to the Australian Government, you are eligible for the rebate if you meet the following requirements:

You must be the primary electricity account holder; or
A named account holder on your residence’s electricity account.
You must have an eligible concession card; or
Received an eligible payment from the government in your state or territory.

Each household is eligible to receive one bill relief credit, even if there are multiple eligible residents. The Government has stated that bill relief is only available for your principal place of residence.

If you believe you are eligible and are not named on the bill but pay for electricity, it is recommended to change this through your energy provider to get the bill relief.

How Much Money Can I Get?

The rebate amount is dependent on where you live. Below, we’ve broken down each state so you can see what eligible households or small businesses can receive.

State	Eligable Household Rebate	Eligable Small Business Rebate
Australian Capital Territory	$175	$325
New South Wales	$500	$350
Northern Territory	$350	$350
Queensland	$500	$650
South Australia	$500	$650
Tasmania	$250	$650
Victoria	$500	$325
Western Australia	$500	$350

*This amount will vary based on your electricity consumption. The ACT Government is lowering electricity tariffs through its Large-scale Feed-in Tariff Scheme. The base rebate of $325 provided by the Australian Government may include an additional amount.

When Will I Get My Energy Relief Payment?

Eligible residents will receive their energy relief payment according to their state or territory. Depending on your state or territory, you may get your rebate on a single bill or spread out across multiple energy bills. Below, we’ve listed each state and the estimated time frame residents of that state or territory should expect to receive their payment.

State	Estimated Time Frame
Australian Capital Territory	Quarterly in 2023-2024
New South Wales	Quarterly in 2023-2024
Northern Territory	Quarterly in 2023-2024
Queensland	Quarterly in 2023-2024
South Australia	Quarterly in 2023-2024
Tasmania	September and June quarters of 2023-2024 and 2024-2025
Victoria	Installments in 2023-2024
Western Australia	Quarterly in July and December of 2023

What If I Live In An Embedded or On-Supplied Network?

If you live in an embedded network and you are eligible to receive the rebate, you will not automatically receive the bill relief. Instead, your state or territory government will provide you with access to receive a direct payment.

Embedded networks can be defined as residents who get their electricity from their landlord in an apartment building, retirement home, or village. A resident that receives power bills but does not have a direct relationship with the retailer may not fall under the embedded network category.

What If I Am Not Eligible For the Rebate?

Another budget measure that you may be able to benefit from is the Energy Savings Plan which offers financing options for homeowners looking to make energy-efficient upgrades to their homes. With a budget of $1 billion allocated to this measure, over 100,000 households will benefit from this plan.

Homeowners suffering from high power bills are also urged to compare energy plans and providers in order to mitigate some of the high costs. If you’re looking to switch or want to compare plans, give Electricity Monster a call today, as we can analyse your energy usage and offer you a variety of free solutions to help you find a better deal.

Looking To Compare More?

If you want to start comparing rates to find a plan suitable for your lifestyle, give us a call at 1300 232 848. We specialise in comparing rates with our partners so you can enjoy a fair deal without dealing with the hassles that come with the process. Our energy specialists are on standby ready to help.

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Last updated April 9, 2025 by Benjamin Tom

What Answers You’ll Get On This Page:

How Can I Reduce My Energy Bill Further?
What Are Energy Concessions?
How Do I Know If I’m Eligible?
How Do I Claim Energy Concessions In My Area?
What If I Live In An Embedded or On-Supplied Network?
What If I Am Not Eligible for Energy Concessions?

Important Points

With the recent nationwide energy price increase, many Australians are facing cost-of-living pressures and higher power bills. But, did you know that as many as 40% of people who are eligible for energy concessions are not taking advantage of them? Are you one of those people?

The ‘Keep the money. It’s yours.’ National Awareness and Engagement Campaign was created as part of the Energy Charter commitment to assist households experiencing vulnerability with rises in living costs.

When’s the last time you checked your electricity rate? You could be paying more than you should.
Tracking and monitoring your energy usage can help lower your bills.
Swapping your light bulbs out with energy-efficient models is a great way to cut back on your overall energy consumption.

Book An AppointmentBook An Appointment

How Can I Reduce My Energy Bill Further?

If you think you’re paying more for electricity, it’s possible you are. One of the easiest ways you can lower your bill is to compare energy plans and switch to a more competitive rate. Most retailers offer a benefit period that ends after a specified period (i.e. 12 months). Once this promotional period ends, you may be paying more than necessary. At Electricity Monster, we can help you potentially lower your bill by comparing rates and finding you a fair deal from our network of partnered retailers. Click on the link below to get our best deal and a $50 voucher.

What Are Energy Concessions?

Energy concessions are benefits offered to concession holders. Generally speaking, it’s money off your energy bills and back in your pocket.

How Do I Know If I’m Eligible?

In order to take advantage of energy concessions, you’ll need to be a Commonwealth concession cardholder, with eligible cards such as:

Centrelink Pensioner Concession Card
Centrelink HealthCare Card
Veterans’ Affairs Gold Card

Residents claiming the concessions must have an energy account in their name and be listed first on their energy bill.

Please note that eligibility may vary depending on your state or territory. Give us a call at Electricity Monster if you have any questions regarding energy concessions.

How Do I Claim Energy Concessions In My Area?

In order to claim energy concessions in your area, you’ll need to contact your energy provider or the government if you live in South Australia and Northern Territory to apply them to your bill.

Or, you can also call us at Electricity Monster today. We can take a look at your energy account and potentially apply for an energy concession. On top of this, we can also find you the best deal we have available within our network of partnered providers so you can get an energy plan that best suits your budget and needs.

What If I Live In An Embedded or On-Supplied Network?

If you live in an embedded network or get your energy from your strata or landlord in a caravan park and you are eligible to receive an energy concession, you must contact your energy provider and ask them to apply the concession to your energy bill.

Embedded networks can be defined as residents that get their electricity from their landlord in an apartment building, retirement home, or village. A resident that receives power bills but does not have a direct relationship with the retailer may not fall under the embedded network category.

What If I Am Not Eligible for Energy Concessions?

Homeowners suffering from high energy bills are also urged to compare energy plans and providers in order to ease the increasing cost-of-living pressures. If you’re looking to switch or want to compare plans, give Electricity Monster a call today, as we can analyse your energy usage and offer you a variety of free solutions to help you find a better deal.

Looking To Compare More?

If you want to start comparing rates to find a plan suitable for your lifestyle, give us a call at 1300 232 848. We specialise in comparing rates with our partners so you can enjoy a fair deal without dealing with the hassles that come with the process. Our energy specialists are on standby ready to help.

Compare NowCompare Now

See the top 5G plans available in the market.

Compare mobile broadband plans, prices, u0026amp; more.

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Last updated April 13, 2025 by Benjamin Tom

What Answers You’ll Get On This Page:

Best Energy Plans in the Market
Which Providers Offer a Seniors Energy Plan?
Senior Energy Rebates

Important Points

Finding the right electricity plan can feel overwhelming, especially with so many competitive options. On top of this, managing your energy costs on a fixed income is incredibly important if you’re a senior, pensioner, or concession cardholder. Fortunately, there are several energy plans designed just for you, offering discounts, flexible payment options, and great customer service to help you stay on top of your bills. Let’s explore how you can find the best plan to meet your needs and other important topics that you should know to make an informed decision.

Seniors and pensioners often spend more time at home, which can lead to higher energy usage and, subsequently, higher energy bills.
Eligible senior cardholders can claim concessions or rebates that can lower their electricity bills.
When shopping for a new plan, several factors, such as usage rates, payment flexibility, and discounts, should be considered.
If you’re tired of high energy bills but don’t have the time or patience to shop around, Electricity Monster can help.

Book An AppointmentBook An Appointment

Best Energy Plans in the Market

Comparing electricity plans is the key to finding the best value. Regardless of whether you are a senior or not, you’ll want a plan that’s tailored to your usage habits, budget, and preferences. Below, we’ve listed the best electricity plans separated by state so you can make an informed decision on your next plan.

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Retailer / Plan	Estimated Cost
Retailer	Plan	Reference Price	Estimated Cost

Show More PlansView Important Details

Which Providers Offer a Seniors Energy Plan?

Some energy providers offer special plans and discounts tailored for seniors. These plans often include lower rates, additional discounts, or more flexible billing options to help manage costs effectively.

AGL

The AGL Senior Savers Plan offers competitive rates for seniors who want a no-frills, value-driven plan. It includes a one-time credit for eligible customers who switch their electricity and gas to AGL from another provider and zero exit fees. Below is a full breakdown of the plan details, including the current rates, features, and benefits offered.

Features and Perks

Discounts: Eligible consumers can get a one-time $175 credit for electricity and $25 for gas on the first bill when they switch their residential energy to AGL from another provider or move their residential energy with AGL.
No Lock-in Contract: Customers can change their plan at any time without incurring an exit fee.
Variable Rates: This plan includes variable rates, which means your rates can go up and down at any time. AGL will provide written notice if this occurs.
Dedicated Support: AGL offers dedicated customer support for billing questions and general enquiries.

ENGIE

The ENGIE Seniors Plan offers competitive rates with no added features or perks. With a guaranteed discount on usage and supply charges, zero exit fees, and no lock-in contracts, this energy deal offers good value for senior energy customers. Below is a full breakdown of the plan details, including the current rates, features, and benefits offered.

Features and Perks

Discounts: Engie offers a guaranteed discount on usage and supply charges. Eligible Victorian energy customers can get 30% off the Victorian electricity default offer when they sign up for the ENGIE Seniors plan.
No Lock-in Contracts: The plan offers flexibility with no lock-in contracts, allowing seniors to switch or cancel without incurring exit fees.
Carbon Neutral Energy: One of the standout features of the ENGIE Seniors Plan is its commitment to carbon neutrality. This means ENGIE offsets the emissions generated from your energy usage, making your energy consumption more environmentally friendly.
MyENGIE App: Seniors can manage their energy usage and accounts on the go with the MyENGIE app, available on both iOS and Android platforms. This app allows ENGIE customers to view and pay bills, track their energy usage, and manage their accounts.

Senior Energy Rebates

Eligible seniors can claim various electricity rebates that offer financial support, ranging from annual concessions to a one-off payment. Your ability to claim a seniors energy rebate or concession in your state will depend on your circumstances, which can include whether you are a pensioner concession card holder, your annual income, and your age – to name a few.

Below, we’ve listed each state’s top senior concession or seniors energy rebate available to eligible Seniors Card holders and Pension Concession Card holders. Please note the amount, title, and eligibility requirements vary between each state. Check your state government’s website for more information.

States	Senior Concessions*
Victoria	$200
New South Wales	17.5% of annual electricity usage and service costs
Queensland	$372.20 per year
South Australia	Up to $263.15 per year**
Australian Capital Territory	$175

*The figures above are pulled from each state’s government website. The rebate amount and eligibility requirements are accurate as of June 2024.
**From 1 July 2024, the maximum concession amount will be $274.85 per year.

To see what other electricity rebates are available in your area, check out our guide to electricity rebates.

What Should I Look For In A Seniors Energy Plan?

Choosing the right electricity plan is essential for everyone, but it’s especially important for seniors and pensioners who often live on fixed budgets and need an energy plan tailored to their usage habits.

Many seniors are eligible for energy concessions and rebates that can significantly reduce their power bills. If you are a residential customer and hold one of the following cards, you may be eligible to claim an electricity concession.

Pensioner Concession Card
Seniors Card
Veterans’ Affairs Gold Card
Commonwealth Seniors Health Card

These incentives can offer significant cost savings during your benefit period and offset some of the costs associated with your electricity.

Check for plans that offer specific discounts like sign-up bonuses, one-off payments, and ongoing (monthly, quarterly, or annually) discounts that are applied to your bill.

Expert Tip

Origin Energy offers a welcome credit for new or moving customers who sign up for the Origin Everyday Rewards Variable plan or Origin Go Variable plan.

Many electricity plans have different rates for peak and off-peak times. Peak times are when energy demand is highest, typically during the late afternoon and evening. Off-peak times, usually at late night or early morning, have lower demand and, therefore, lower rates. Since seniors might use more electricity during the day, it might be beneficial to find plans that offer lower rates during these times.

If you’re keen on flexibility, consider a provider that offers several different payment and billing options, such as:

Monthly Billing: To avoid large quarterly power bills.
Payment Extensions: In case you need more time to pay your bill.
Instalment Plans: To manage your energy bill more easily.
Multiple Accepted Payments: To offer flexibility when choosing your preferred payment method.
Digital and Physical Bill Payment: For consumers who prefer to pay their bills at the post office.
Paper Bills: To provide you with an option to receive your power bill if you do not want it in a digital format.

Good customer service can make a world of difference when it comes to billing questions, issues, and other enquiries. See if your provider offers ease of use regarding customer support. Does the provider offer multiple ways to contact them, or are you stuck with one dedicated option? Is there a live chat messenger for those who prefer to stay away from the phone? Can you get your answers through the provider’s online portal? Is the energy retailer known for providing reliable customer service? Everyone has their own preferences, so it’s worth exploring each retailer’s support options so you can get the most convenient level of service when it matters.

If this sounds like too much work for you, call Electricity Monster instead. Our energy experts will compare energy deals within our network of partnered electricity providers – regardless of whether you are a senior or not. On top of this, we may be able to apply for energy concessions or rebates on your behalf. If you’ve been with the same energy provider for years, your loyalty could be a disadvantage. Electricity plans change frequently, and you could pay more than you should if you’re not on the best rate. We’ll handle all of the paperwork and get your electricity connected fast. Our process is simple, straightforward, and convenient. Call our team now and see how we can help.

Frequently Asked Questions

What is the “Loyalty Tax”?

The term “loyalty tax” refers to the higher prices that long-term energy consumers often pay compared to new customers who are enticed by promotional rates and discounts.

When you sign up for a new energy plan, providers often offer generous discounts and promotional rates for a specific period, known as the benefit period. This period varies but is typically around 12 months, depending on the provider and the plan. During this time, customers might enjoy low rates through discounts or other incentives.

Once the benefit period expires, the promotional rates often revert to the retailer’s standard rates, which are generally higher. The increased rates may include higher usage charges, supply charges, or both, leading to what is effectively a “loyalty tax”.

If you’ve been with the same electricity provider for years, your loyalty could be a disadvantage. Call Electricity Monster today, and we’ll check to see if you’re on the sharpest rate.
Does Origin Energy Have a Senior Energy Plan?

At the time of writing, Origin Energy does not have a senior electricity plan. However, if you are with Origin Energy and hold an eligible concession card, you may be able to claim an energy concession or rebate on your bill if you are the primary account holder of your electricity account. Origin customers can add their concession details through Origin’s dedicated portal, ‘My Account’.
Does Energy Australia Have a Senior Energy Plan?

EnergyAustralia does not have a dedicated senior energy plan, but they do provide concessions and discounts for eligible Seniors Card members. Customers who hold a Pensioner Concession Card, Seniors Card, or Veterans’ Affairs Gold Card may be able to receive rebates and discounts on their energy bills. Additionally, EnergyAustralia offers various plans that may be suitable for seniors, including fixed-rate and time-of-use plans.