Alinta Energy vs Origin Energy: Which Provider is Best?

POSTED ON September 19, 2018 BY

Alinta Energy vs Origin Energy

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Sick of high prices?

Switching from Origin Energy to Alinta Energy could save you money.

Keep reading to find out how much you could save by making the switch.

If you’ve been following our blog for a while now, you’ll know that Electricity Monster wants to see a better deal for every Australian.

When the price of electricity is so steep that families and businesses are starting to feel the squeeze.

So it really pays to survey the market.

We’ve made it our mission to find sharp rates for every one of our customers.

So far we’ve done that for over 35,000 homes and businesses.

Our Free Service compares the retailers in your area that we have available, and that’s precisely what we will be doing in today’s blog.

It’s time to put a spotlight on two of the most popular electricity retailers in Australia, Alinta Energy and Origin Energy.

We look at everything from price, to customer service, to anything else we think you need to know.

* We do not compare all energy providers


First off, let’s look at the price.

This is the big one for most people, and why wouldn’t it be?

With Australians paying 100% more for their power now than they did a decade ago, there’s nothing cheap about being tightfisted.

We’re going to compare the Origin’s Origin Saver vs what you could get from Alinta through Electricity Monster.

If you’re wondering how we calculated any of these rates, or what networks these are on, refer to the disclaimer the foot of this text.

Read More: Sick of overpaying on power? We can help you save!

New South Wales

We’ll start with NSW.

For all these electricity comparisons we’ll be looking at what an average four-person household in a major city could be charged for their electricity usage and supply over the course of a year.

So if you reside in Sydney, you could be looking at about $125 in savings if you switch from Origin’s ‘Origin Maximiser’ plan to Alinta’s Fair Deal 30.


Up next is Brisbane in Queensland, where Alinta has a great offer on your residential electricity.

If you sign up with Alinta by calling the team at Electricity Monster and you could save about $130 when you choose their Home SaverPlus 28 plan.


Everyone in Victoria knows about the big discounts on offer in Victoria, and Alinta Energy is more than up to the challenge.

Those in Melbourne switching from Origin One Low Rate plan to Alinta Energy’s Fair Deal 43, could save about $200 a year.

South Australia

Looking for some relief from South Australia’s punishing power prices? Swapping out Origin’s Maximiser plan for Alinta’s Fair Deal 28 might be the answer! According to our math, an Adelaide family could be looking at nearly $115 worth of savings.

*All calculations are accurate as of March 19, 2019

Customer Service

Great customer service can sometimes make all the difference.

Nothing in life runs 100% smoothly, 100% of the time.

Because of this, you may sometimes you may have an issue with your electricity connection.

So when that happens, there’s nothing better than hearing a friendly customer service rep on the other end of the line.

When someone is ready to deal with any problems you might have swiftly, it’s a big relief.

There’s also what your provider can do to make paying our bill easier. A variety of payment options can never hurt.

Here’s what Alinta with Electricity Monster and Origin have to offer.


Alinta Energy has won awards for its customer service in the past.

At the Customer Service Council’s 12th annual awards, Alinta took home gold for a Medium Enterprise or Division of Business.

A couple of years later they picked up the Reader’s Digest Quality Service Award for a Gas or Electricity Provider.

Alinta also has a bunch of different ways for you to pay your bill.

If you like to handle your finances online, Alinta has two different options:

You can pay via credit card or use Alinta’s secure online payment service.

The other online options are via BPAY or to set up a direct debit from your personal bank account.

In contrast, if you prefer the personal touch, you can ring up Alinta and pay your bill over the phone.

In addition to this, you can head down to your local post office and pay your bill using cash, a cheque or EFTPOS

Finally, if snail mail is your jam, you can send a cheque in the mail, just like your grandad did.


Origin has never come in first for any customer service awards as far as we know, however in 2018 they did pick up silver in the Reader’s Digest Quality Service Awards.

Regarding ways to pay, Origin Energy really does have a wide variety of options.

To start with you can pay by direct debit.

Direct debit is a system where the money is automatically removed from your account whether or not you have money in there or not.

This ensures that your retailer gets paid every time, and Origin offers a 24% discount when you pay by this method on their Origin Maximiser plan.

You can also pay via the secure form offered on their website under the “make a payment” tab.

There is also EasiPay, where you can arrange to pay your bill either weekly, fortnightly or monthly.

This plan gives you more control over how you pay your bill.

If none of these options appeals to you, there are a couple of other avenues for you to explore.

If you like you can also take advantage of BPay, or even mail your check in the old fashioned way.

Finally, you can pay your Origin Bill in person at any Australian Post Office.

Read More: Small business owner? These 5 facts could make you lose sleep!

Alinta vs Origin – Final Thoughts

Taken in all this information and still not sure what you want?

Get in touch with an Energy Broker here at Electricity Monster.

We can help you compare your current retailer with retailers like Alinta, and see if we can get you a better deal.

Our process is fast and easy.

All we need from you is your name and your address, so we can figure out what tariff you’re on.

After that, we’ll compare our retailers in your area to see if we’ve got a better offer, everything can be taken care of in less than fifteen minutes.

Paying your power bill has gotten pretty difficult in recent times, and if you’re sick of high prices call Electricity Monster on 1300 232 848.   

Read about: Alinta vs AGL or Alinta vs Red Energy

* We do not compare all energy providers


This publication looks at how much a 4-person household pays a year, on average, on plans from Origin and Alinta in VIC, NSW, QLD, SA. The information being made available in this document cannot substitute for legally sound advice. No financial decisions should be made based on information from this publication. Individual usage, circumstances and brands could cause usage figures to vary.

Important points to note are:

  • We do not guarantee that the information provided applies to every household in Australia
  • All dollar figures are including GST.
  • The comparison is between a market offer that Origin Energy has in a state, and the rates Alinta Energy offers.
  • The plans chosen for comparison may not necessarily reflect the most competitive plans offered by Origin Energy or Alinta Energy.
  • Comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • Electricity rates used for calculation were taken from the websites of electricity retailers. We have verified the accuracy of the depictions in retailer websites.
  • Electricity benchmarks used for calculating the average kilowatt-hour usage of households are from the Australian Energy Regulators website.
  • For Victoria, the Citipower distributor has been used across all electricity retailers.
  • In NSW, the Ausgrid network is utilised across all electricity retailers.
  • For QLD, we have chosen the Energex network across all electricity retailers.
  • In SA, SA Power Networks distributor has been chosen for use across all electricity retailers

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* We do not compare all energy providers