AGL Energy vs Origin Energy – Only saving $50* by switching?

* We do not compare all energy providers & have commercial arrangements with our partners.

Retailer Comparison | BY Alan


Switching from Origin to AGL may save only about $50 a year.

If you wanted sharper savings on your electricity and gas, pop a few details in the form.

Let Electricity Monster jump right into comparing the top power providers for your home and get you some solid savings!

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The Battle for Dominance

Victoria

Plan Name Estimated Annual CostDiscount
Residential Essentials Plus (AGL Energy)$ 16160%
Origin Max Saver (Origin Energy)$ 16436%

In Melbourne,  going on the ‘Essentials Plus’ plan with AGL could give you an electricity bill that is about $30 cheaper a year, than Origin Energy’s ‘Max Saver’ plan.

New South Wales

Plan Name Estimated Annual CostDiscount
Residential Essentials Plus (AGL Energy)$ 19340%
Origin Max Saver (Origin Energy)$ 197813%

In Sydney, an AGL power bill looks as though it could be about $40 cheaper.

QLD

Plan Name Estimated Annual CostDiscount
Residential Essentials Plus (AGL Energy)$ 18060%
Origin Max Saver (Origin Energy)$ 185711%

Over $50 could be saved a year on AGL’s Essentials Plus plan in Brisbane.

SA

Plan Name Estimated Annual CostDiscount
Residential Essentials Plus (AGL Energy)$ 23660%
Origin Max Saver (Origin Energy)$ 234015%

In South Australia, a home pays over $25 less a year on Origin Energy’s ‘Max Saver’ plan.

*All calculations are accurate as of October 3, 2019

Making use of Electricity Monster’s 100% Free Service to compare electricity plans makes your job so much easier! Give us a call on 1300 232 848 today!

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The Deal Breakers – AGL Energy vs Origin Energy

customer-service-quality

AGL and Origin Energy are the two biggest players in the Australian energy retail scene.

When comparing AGL vs Origin, it’s a good idea to consider factors other than the costs. Flexibility in your contract can be important in an expensive electricity market.

Support from the customer service and the current promotional campaigns need to be looked into as well.

AGL has a rewards program allowing you to access a bunch of exclusive deals and discounts.

Have you got solar panels on your roof?

AGL’s Solar Saver plan pays your home a 20 cents/kWh feed-in tariff in VIC, NSW, SA and SE Qld.

Similarly, Origin Energy’s Solar Boost plan pays your home a 15 cents/kWh feed-in tariff in VIC and 23 cents in NSW. This rate falls slightly to 18 cents in SA and 20 cents in QLD.

Some of the practices of AGL and Origin Energy have also raised eyebrows.

Just recently, AGL Energy was fined $60,0001 for not telling more than 1,000 customers that their contract was about to expire.

Similarly, Origin Energy has also been fined $40,0001 for cutting off the power of a customer who was facing financial hardships and not providing the necessary support.

AGL vs Origin Energy – Final Verdict

decision-making-electricity

In at least three states, AGL Energy comes out as the cheaper option with savings of up to $50 a year.

Looking at the complaint history of AGL or Origin Energy gives you an idea of how seriously they take their customer service.

Over 5%1 of AGL customers filed a complaint while less than 3% of Origin Energy customers were complaining. The Australia-wide average for power retailers is 3.2%.

In 2016-17, however, Origin reported that on average, a shocking 24% of their customers had filed a complaint. It was only after Origin “amended” the way complaints would be recorded that the average complaints reported dropped to under 3%!

Want to know how long it will take for your call to be answered by the customer service teams of AGL and Origin Energy?

You would be waiting for about 37 seconds for AGL to attend to you, and close to 2 minutes (108 seconds) on an Origin Energy call! The national waiting time average for power retailers is 44 seconds.

In conclusion, shopping around for retailers that showcase lower energy usage costs and better customer service makes sense.

With the rise in competition in the electricity market, the power of choosing a retailer rests firmly with you.

In other words, there are smaller retailers out there that are taking the fight to the big retailers.

Compare Electricity & Gas Now

We can help compare your energy rates!

By using our service, you agree to our terms
Sick Of Expensive Power Bills?

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NSW

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* We do not compare all energy providers & plans in the market due to commercial arrangements.

How big is AGL or Origin?

confused-about-retailer

The ‘Big Three’ energy retailers – AGL, Origin Energy and EnergyAustralia are scarily massive!

For instance, they serve electricity to nearly 70% of all homes and over 65% of all small businesses in Australia! The ‘Big Three’ also bring gas to a whopping 86%1 of Aussie homes and 93% of small businesses!

In addition, these massive retailers also generate electricity through their power plants as well. Between 2011 and 2017, they were responsible for 70%1 of all new electricity generation in the grid. That’s why they’re called “Gentailers” – retailers that also generate power!

Electricity Monster’s 100% Free Service is your best bet to compare retailer plans and switch without having to pay a penny.

If you currently don’t have any power in your home, Electricity Monster might also be able to help arrange free electricity connections.

Therefore, call our expert team on 1300 232 848 and secure sharper energy rates just like 35,000 happy Aussies!

Disclaimer:

This publication looks at how much a 4-person household pays a year, on average, on plans from AGL and Origin Energy in VIC, NSW, QLD, SA. The information being made available in this document cannot substitute for legally sound advice. No financial decisions should be made based on information from this publication. Individual usage, circumstances and brands could cause usage figures to vary.

Important points to note are:

  • In brief, we do not guarantee that the information provided applies to every household in Australia.
  • Significantly, all dollar figures are including GST.
  • The comparison is between a market offer that AGL and Origin Energy has in a state.
  • The plans chosen for comparison may not necessarily reflect the most competitive plans offered by AGL or Origin Energy.
  • Specifically, comparisons have been made on the peak rates in single rate plans from retailers, plus their daily electricity supply charges.
  • Electricity rates used for calculation were taken from the websites of electricity retailers. We have verified the accuracy of the depictions in retailer websites.
  • Chiefly, electricity benchmarks used for calculating the average kilowatt-hour usage of households.
  • For Victoria, the Citipower distributor has been used across all electricity retailers.
  • In NSW, the Ausgrid network is utilised across all electricity retailers.
  • For QLD, we have chosen the Energex network across all electricity retailers.
  • In SA, SA Power Networks distributor has been chosen for use across all electricity retailers.
  • *$115 of savings is based on our estimates of the top plans from Origin Energy and AGL in certain states.

1  “Annual report on compliance and performance of the retail energy market”, report published by the Australian Energy Regulator on December 2018

Written by Alan

Alan

Alan is an energy journalist, obsessed with getting Australians a fair price in an inflated electricity market. Equipped with a Master’s degree in Economics, his interests revolve around energy economics.

Comments (6)

  1. Guy says:

    service is awful for both!! i wont recommend agl or origin to anybody!!

    1. Alan Koshy says:

      Hi Guy,
      Sorry to hear about the negative experiences you’ve had! If you’re looking for a better provider, then give us a call on 1300 232 848!

  2. Marcus says:

    I’m having trouble picking a winner 🤔🤔🤔🤔🤔

    1. Ethan Rodgers says:

      If you don’t know which Australian energy provider is the best, give us a ring! 1300 232 848 is the number to call!

  3. Dalton says:

    Good article but I’ve been with both these providers and don’t like them.

    1. Ethan Rodgers says:

      Have you given us a call? If you call us on 1300 232 848 you’ll find that we’ve got a variety of other providers who might have better rates than either AGL or Origin.

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